> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketSecurityLevel

# <a id="SuperOffice_WebApi_Data_TicketSecurityLevel" /> Enum TicketSecurityLevel

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Indicates if a ticket is external or internal
This Enum is used by:  ej\_message.slevel; ticket.slevel

```csharp theme={null}
public enum TicketSecurityLevel : short
```

## Fields

`External = 2`

2: External tickets will be shown on the Customer Centre

`Internal = 1`

1: Internal tickets will not be shown on the Customer Centre

`Unknown = 0`

0: Unknown level


## Related topics

- [SuperOffice.WebApi.Data.Ticket](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.TicketMessage](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessage.md)
- [SuperOffice.WebApi.Data.TicketBatchReplyData](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketBatchReplyData.md)
- [SuperOffice.WebApi.Data.TicketMessageEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageEntity.md)
- [SuperOffice.WebApi.Data.TicketPriorityEscalationLevelEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityEscalationLevelEntity.md)