> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketType

# <a id="SuperOffice_WebApi_Data_TicketType" /> Class TicketType

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Carrier object for TicketType.
Ticket Type - light read-only version of TicketTypeEntity.

```csharp theme={null}
public class TicketType : Carrier
```

#### Inheritance

[object](https://learn.microsoft.com/dotnet/api/system.object) ←
[Carrier](SuperOffice.WebApi.Data.Carrier.md) ←
[TicketType](SuperOffice.WebApi.Data.TicketType.md)

#### Inherited Members

[Carrier.TableRight](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_TableRight),
[Carrier.FieldProperties](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_FieldProperties),
[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring),
[object.Equals(object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object\)),
[object.Equals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object-system-object\)),
[object.ReferenceEquals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.referenceequals),
[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode),
[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype),
[object.MemberwiseClone()](https://learn.microsoft.com/dotnet/api/system.object.memberwiseclone)

## Constructors

### <a id="SuperOffice_WebApi_Data_TicketType__ctor" /> TicketType()

Default constructor - defaults any enum props to 0.

```csharp theme={null}
public TicketType()
```

## Properties

### <a id="SuperOffice_WebApi_Data_TicketType_DefaultTicketPriority" /> DefaultTicketPriority

Default ticket priority for new tickets

```csharp theme={null}
public virtual int DefaultTicketPriority { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketType_DefaultTicketStatus" /> DefaultTicketStatus

Default ticket status for new tickets

```csharp theme={null}
public virtual int DefaultTicketStatus { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketType_ExcludeEmailRecipients" /> ExcludeEmailRecipients

Create request without initially having to send outbound e-mail

```csharp theme={null}
public virtual bool ExcludeEmailRecipients { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_ExcludeSignature" /> ExcludeSignature

Do not insert user signature automatically

```csharp theme={null}
public virtual bool ExcludeSignature { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_ExternalAsDefault" /> ExternalAsDefault

Ability to set external access level for this request type

```csharp theme={null}
public virtual bool ExternalAsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_Icon" /> Icon

Name of the icon

```csharp theme={null}
public virtual string Icon { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_TicketType_IsDefault" /> IsDefault

Is this Ticket Type marked as default

```csharp theme={null}
public virtual bool IsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_Name" /> Name

The list item

```csharp theme={null}
public virtual string Name { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_TicketType_ReplyExternalAsDefault" /> ReplyExternalAsDefault

Set external access level when replying the message

```csharp theme={null}
public virtual bool ReplyExternalAsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_ReplyForwardNoSignature" /> ReplyForwardNoSignature

Do not insert user signature when replying or forwarding the message

```csharp theme={null}
public virtual bool ReplyForwardNoSignature { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_ShowInNew" /> ShowInNew

Enables this request type to be accessible in +New in top bar

```csharp theme={null}
public virtual bool ShowInNew { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketType_TicketTypeId" /> TicketTypeId

Primary key

```csharp theme={null}
public virtual int TicketTypeId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketType_VisibleForGroups" /> VisibleForGroups

Array of references to the visible for groups

```csharp theme={null}
public virtual int[] VisibleForGroups { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)\[]

## See Also

[ListAgent](SuperOffice.WebApi.Agents.ListAgent.md)


## Related topics

- [SuperOffice.WebApi.Data.TicketTypeEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketTypeEntity.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.Ticket](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket.md)
- [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md)
- [SuperOffice.WebApi.Agents.ITicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ITicketAgent.md)
- [SuperOffice.WebApi.Agents.IListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.IListAgent.md)