> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketTypeEntity

# <a id="SuperOffice_WebApi_Data_TicketTypeEntity" /> Class TicketTypeEntity

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Carrier object for TicketTypeEntity.
Entity for a ticket (Request) type. This enables having diversified tickets needed for a specific process.

```csharp theme={null}
public class TicketTypeEntity : Carrier
```

#### Inheritance

[object](https://learn.microsoft.com/dotnet/api/system.object) ←
[Carrier](SuperOffice.WebApi.Data.Carrier.md) ←
[TicketTypeEntity](SuperOffice.WebApi.Data.TicketTypeEntity.md)

#### Inherited Members

[Carrier.TableRight](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_TableRight),
[Carrier.FieldProperties](SuperOffice.WebApi.Data.Carrier.md#SuperOffice_WebApi_Data_Carrier_FieldProperties),
[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring),
[object.Equals(object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object\)),
[object.Equals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.equals#system-object-equals\(system-object-system-object\)),
[object.ReferenceEquals(object, object)](https://learn.microsoft.com/dotnet/api/system.object.referenceequals),
[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode),
[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype),
[object.MemberwiseClone()](https://learn.microsoft.com/dotnet/api/system.object.memberwiseclone)

## Examples

Get TicketTypeEntity 123 using the WebApi client:
<pre><code class="lang-csharp">var configuration = new WebApiConfiguration(url);
var agent = new ListAgent(configuration);
var ticketTypeEntity = agent.GetTicketTypeEntity( 123 );</code></pre>

## Constructors

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity__ctor" /> TicketTypeEntity()

Default constructor - defaults any enum props to 0.

```csharp theme={null}
public TicketTypeEntity()
```

## Properties

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_DefaultTicketPriority" /> DefaultTicketPriority

Default ticket priority for new tickets

```csharp theme={null}
public virtual int DefaultTicketPriority { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_DefaultTicketStatus" /> DefaultTicketStatus

Default ticket status for new tickets

```csharp theme={null}
public virtual int DefaultTicketStatus { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ExcludeEmailRecipients" /> ExcludeEmailRecipients

Create request without initially having to send outbound e-mail

```csharp theme={null}
public virtual bool ExcludeEmailRecipients { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ExcludeSignature" /> ExcludeSignature

Do not insert user signature automatically

```csharp theme={null}
public virtual bool ExcludeSignature { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ExternalAsDefault" /> ExternalAsDefault

Ability to set external access level for this request type

```csharp theme={null}
public virtual bool ExternalAsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_Icon" /> Icon

Name of the icon

```csharp theme={null}
public virtual string Icon { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_IsDefault" /> IsDefault

Is this Ticket Type marked as default

```csharp theme={null}
public virtual bool IsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_IsExternalVisible" /> IsExternalVisible

Is this request type visible to external people and they can submit requests of this type

```csharp theme={null}
public virtual bool IsExternalVisible { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_Name" /> Name

The list item

```csharp theme={null}
public virtual string Name { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_Rank" /> Rank

Rank order

```csharp theme={null}
public virtual short Rank { get; set; }
```

#### Property Value

[short](https://learn.microsoft.com/dotnet/api/system.int16)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ReplyExternalAsDefault" /> ReplyExternalAsDefault

Set external access level when replying the message

```csharp theme={null}
public virtual bool ReplyExternalAsDefault { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ReplyForwardNoSignature" /> ReplyForwardNoSignature

Do not insert user signature when replying or forwarding the message

```csharp theme={null}
public virtual bool ReplyForwardNoSignature { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ReplyTemplate" /> ReplyTemplate

Reply template to use when replying to a ticket of this type

```csharp theme={null}
public virtual int ReplyTemplate { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_ShowInNew" /> ShowInNew

Enables this request type to be accessible in +New in top bar

```csharp theme={null}
public virtual bool ShowInNew { get; set; }
```

#### Property Value

[bool](https://learn.microsoft.com/dotnet/api/system.boolean)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_TicketPriorities" /> TicketPriorities

Relevant/available ticket priorities for this Request type. Empty field means all priorities are available.

```csharp theme={null}
public virtual int[] TicketPriorities { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)\[]

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_TicketStatuses" /> TicketStatuses

Relevant/available ticket statuses for this Request type. Empty field means all statuses are available.

```csharp theme={null}
public virtual int[] TicketStatuses { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)\[]

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_TicketTypeId" /> TicketTypeId

Primary key

```csharp theme={null}
public virtual int TicketTypeId { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_Tooltip" /> Tooltip

Tooltip or other description

```csharp theme={null}
public virtual string Tooltip { get; set; }
```

#### Property Value

[string](https://learn.microsoft.com/dotnet/api/system.string)

### <a id="SuperOffice_WebApi_Data_TicketTypeEntity_VisibleForGroups" /> VisibleForGroups

Array of references to the visible for groups

```csharp theme={null}
public virtual int[] VisibleForGroups { get; set; }
```

#### Property Value

[int](https://learn.microsoft.com/dotnet/api/system.int32)\[]

## See Also

[ListAgent](SuperOffice.WebApi.Agents.ListAgent.md)


## Related topics

- [SuperOffice.WebApi.Agents.IListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.IListAgent.md)
- [SuperOffice.WebApi.Agents.ListAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ListAgent.md)
- [SuperOffice.WebApi.Data.TicketType](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketType.md)
- [SuperOffice.WebApi.Data.Carrier](/en/api/reference/webapi/SuperOffice.WebApi.Data.Carrier.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [SuperOffice.WebApi.Data.TicketMessageEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageEntity.md)