> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum MessageHeaderStdItem

> Standard/predefined values for ticket message header

Standard/predefined values for ticket message header

## Syntax

```crmscript theme={null}
MessageHeaderStdItem
```

## Fields

| Name                      | Description                                                  |
| ------------------------- | ------------------------------------------------------------ |
| None                      | A standard header without predefined meaning                 |
| Forward                   | Forward                                                      |
| UnnamedAttachmentBlocked  | Message contains certain attachments we simply do not import |
| NoAutoReply               | NoAutoReply                                                  |
| SentAutoReplyToCustomersA | Auto-reply sent to customers A                               |
| SentAutoReplyToCustomersB | Auto-reply sent to customers B                               |
| CustomerReadFAQ           | Customer read FAQ                                            |
| ReplyTemplate             | This message was generated from reply template               |


## Related topics

- [SuperOffice.WebApi.Data.MessageHeaderStdItem](/en/api/reference/webapi/SuperOffice.WebApi.Data.MessageHeaderStdItem.md)
- [Enum MessageHeaderStdItemCol](/en/automation/crmscript/reference/CRMScript.NetServer.MessageHeaderStdItemCol.md)
- [SuperOffice.WebApi.Data.MessageHeaderStdItemCol](/en/api/reference/webapi/SuperOffice.WebApi.Data.MessageHeaderStdItemCol.md)
- [SuperOffice.WebApi.Data.TicketMessageHeader](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageHeader.md)
- [message_header table](/en/database/tables/message-header.md)
- [Get Ticket Message](/en/api/reference/restful/agent/ticket_agent/get-ticket-message.md)