> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# NSAIAgent

> AI services, such as Translation, Statistics, Sentiment analysis, backed by calls to Public Cloud providers.

AI services, such as Translation, Statistics, Sentiment analysis, backed by calls to Public Cloud providers.

## Constructors

### NSAIAgent()

```crmscript theme={null}
NSAIAgent
```

Initializes a new instance of the NSAIAgent class.

## Methods

## DetectLanguage(String)

Given a (reasonably short) text, detect the language it is written in.

```crmscript theme={null}
String DetectLanguage(String text)
```

**Returns:** [CRMScript.Global.String](CRMScript.Global.String)

**Example:**

```crmscript theme={null}
NSAIAgent agent;
String text;
String res = agent.DetectLanguage(text);
```

## DetectSentiment(String)

Detect the sentiment of a (reasonably short) text. Sentiment analysis may cause a translation to be made, since sentiment analysis only supports a limited set of languages

```crmscript theme={null}
NSSentiment DetectSentiment(String text)
```

**Returns:** [CRMScript.NetServer.NSSentiment](CRMScript.NetServer.NSSentiment)

**Example:**

```crmscript theme={null}
NSAIAgent agent;
String text;
Sentiment res = agent.DetectSentiment(text);
```

## GetTrainingStatus()

Calling the HugoAI endpoint to fetch the current training status.

```crmscript theme={null}
NSCategorizationStatusResponse GetTrainingStatus()
```

**Returns:** [CRMScript.NetServer.NSCategorizationStatusResponse](CRMScript.NetServer.NSCategorizationStatusResponse) - Carrier to describe the current status of HugoAI categorization.

**Example:**

```crmscript theme={null}
NSAIAgent agent;
NSCategorizationStatusResponse res = agent.GetTrainingStatus();
```

## GuessCategory(Integer)

Given a ticket's ID, guess the ticket category it should be placed in.

```crmscript theme={null}
Integer GuessCategory(Integer ticketId)
```

**Returns:** [CRMScript.Global.Integer](CRMScript.Global.Integer) - ticket category.

<Note>
  Currently this is based on the first message in the ticket.
</Note>

**Example:**

```crmscript theme={null}
NSAIAgent agent;
Integer ticketId;
Integer res = agent.GuessCategory(ticketId);
```

## TrainCategoryGuesser(Integer,Integer,Integer)

The category guesser training API will be called with an array of CategorizationTrainingItem during the (background, Batch) execution of this call.

```crmscript theme={null}
String TrainCategoryGuesser(Integer selectionId, Integer maxItems, Integer maxTextLength)
```

**Returns:** [CRMScript.Global.String](CRMScript.Global.String)

**Example:**

```crmscript theme={null}
NSAIAgent agent;
Integer selectionId;
Integer maxItems;
Integer maxTextLength;
String res = agent.TrainCategoryGuesser(selectionId, maxItems, maxTextLength);
```

## Translate(String,String)

Translate a text from one language to another.

```crmscript theme={null}
String Translate(String text, String targetLanguage)
```

**Returns:** [CRMScript.Global.String](CRMScript.Global.String) - translated text.

<Note>
  Language of the text is automatically detected.
</Note>

**Example:**

```crmscript theme={null}
NSAIAgent agent;
String text;
String targetLanguage;
String res = agent.Translate(text, targetLanguage);
```


## Related topics

- [Namespace CRMScript.NetServer](/en/automation/crmscript/reference/CRMScript.NetServer.md)
- [NSBLOBAgent](/en/automation/crmscript/reference/CRMScript.NetServer.NSBLOBAgent.md)
- [Archive agents](/en/api/search/iarchiveagent/index.md)
- [NSMDOAgent](/en/automation/crmscript/reference/CRMScript.NetServer.NSMDOAgent.md)
- [Archive agent](/en/automation/crmscript/netserver/crmscript-archiveagent.md)
- [NSSelectionAgent](/en/automation/crmscript/reference/CRMScript.NetServer.NSSelectionAgent.md)