> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketAlertAction

> Bitmask available ticket alert action

Bitmask available ticket alert action

## Syntax

```crmscript theme={null}
TicketAlertAction
```

## Fields

| Name                      | Description                           |
| ------------------------- | ------------------------------------- |
| ActionDelegate            | Controls Reassign                     |
| ActionEmail               | Controls Email others                 |
| ActionEmailCustomer       | Controls Email Contact                |
| ActionEmailUser           | Controls Email User                   |
| ActionEmailCategoryMaster | Controls Email Category administrator |
| ActionSms                 | Controls SMS others                   |
| ActionSmsCustomer         | Controls SMS Contact                  |
| ActionSmsUser             | Controls SMS User                     |
| ActionSmsCategoryMaster   | Controls SMS Category administrator   |
| ActionScript              | Controls Script                       |


## Related topics

- [SuperOffice.WebApi.Data.TicketAlertAction](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketAlertAction.md)
- [Enum TicketLogAction](/en/automation/crmscript/reference/CRMScript.NetServer.TicketLogAction.md)
- [Enum values for TicketLogAction](/en/database/tables/enums/ticketlogaction.md)
- [Enum TicketPriorityEscalateAction](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityEscalateAction.md)
- [SuperOffice.WebApi.Data.TicketPriorityEscalateAction](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityEscalateAction.md)
- [ticket_alert table](/en/database/tables/ticket-alert.md)