> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketBaseStatus

> Status of a ticket/request

Status of a ticket/request

## Syntax

```crmscript theme={null}
TicketBaseStatus
```

## Fields

| Name              | Description                                                                    |
| ----------------- | ------------------------------------------------------------------------------ |
| Unknown           | Unknown / uninitialized                                                        |
| Active            | Request is currently active                                                    |
| Closed            | Request has been closed                                                        |
| Postponed         | Request has been postponed                                                     |
| Deleted           | Request has been deleted                                                       |
| Merged            | Request has been merged with another request                                   |
| PostponedSpecific | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed1Hour    | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed2Hours   | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed3Hours   | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed4Hours   | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedDay      | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedWeek     | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedMonth    | Should only be used for UI, when saved to DB it will be converted to Postponed |


## Related topics

- [Enum values for TicketBaseStatus](/en/database/tables/enums/ticketbasestatus.md)
- [SuperOffice.WebApi.Data.TicketBaseStatus](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketBaseStatus.md)
- [ticket_status table](/en/database/tables/ticket-status.md)
- [ticket table](/en/database/tables/ticket.md)
- [SuperOffice.WebApi.Data.TicketEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketEntity.md)
- [Enum TicketPriorityStatus](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityStatus.md)