> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketCategoryDelegateMethod

> The delegate method used for request assigned to this category

The delegate method used for request assigned to this category

## Syntax

```crmscript theme={null}
TicketCategoryDelegateMethod
```

## Fields

| Name     | Description                                                                |
| -------- | -------------------------------------------------------------------------- |
| Unknown  | The delegate method is unknown, should normally not occure in the database |
| Even     | Delegate request even among the members of the category                    |
| Weighted | Use weights on each member of the category when delegating requests        |
| Unfair   | The user with the least active request will be delegated the request       |
| Not      | Do not delegate request. Instead set them as unassigned                    |


## Related topics

- [Enum values for TicketCategoryDelegateMethod](/en/database/tables/enums/ticketcategorydelegatemethod.md)
- [SuperOffice.WebApi.Data.TicketCategoryDelegateMethod](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketCategoryDelegateMethod.md)
- [ej_category table](/en/database/tables/ej-category.md)
- [SuperOffice.WebApi.Data.TicketCategoryEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketCategoryEntity.md)
- [NSTicketCategoryEntity](/en/automation/crmscript/reference/CRMScript.NetServer.NSTicketCategoryEntity.md)
- [Delegate request](/en/automation/crmscript/howto/request/delegate.md)