> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketMessageCategory

> Classification of ticket messages

Classification of ticket messages

## Syntax

```crmscript theme={null}
TicketMessageCategory
```

## Fields

| Name         | Description                                                                                  |
| ------------ | -------------------------------------------------------------------------------------------- |
| Message      | A normal message                                                                             |
| Bounce       | Email bounce                                                                                 |
| OutboxFailed | This message is the error message returned by the sending system (for example a mail server) |


## Related topics

- [Enum values for TicketMessageCategory](/en/database/tables/enums/ticketmessagecategory.md)
- [SuperOffice.WebApi.Data.TicketMessageCategory](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageCategory.md)
- [ej_message table](/en/database/tables/ej-message.md)
- [SuperOffice.WebApi.Data.TicketMessageEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketMessageEntity.md)
- [Enum TicketCategoryFlags](/en/automation/crmscript/reference/CRMScript.NetServer.TicketCategoryFlags.md)
- [Enum values for TicketCategoryFlags](/en/database/tables/enums/ticketcategoryflags.md)