> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketOrigin

> Communication channel leading to ticket being created

Communication channel leading to ticket being created

## Syntax

```crmscript theme={null}
TicketOrigin
```

## Fields

| Name           | Description                                         |
| -------------- | --------------------------------------------------- |
| Unknown        | We just have no idea. Maybe it was too long ago     |
| Email          | Email communiqué                                    |
| SMS            | SMS                                                 |
| Fax            | Telefacsimile                                       |
| Phone          | Phone call to human operator                        |
| Facebook       | Facebook wall                                       |
| Twitter        | Tweet tweet                                         |
| Internal       | Internal, by human operator                         |
| CustomerCentre | Direct by customer through CustomerCentre web pages |
| EMarketing     | Auto-generated from Emarketing link                 |
| AutoGenerated  | Automatic processes in CS                           |
| Chat           | Chat                                                |
| Form           | Form submission                                     |


## Related topics

- [Enum values for TicketOrigin](/en/database/tables/enums/ticketorigin.md)
- [SuperOffice.WebApi.Data.TicketOrigin](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketOrigin.md)
- [ticket table](/en/database/tables/ticket.md)
- [ticketorigin](/en/api/mdo-providers/reference/ticketorigin.md)
- [NSTicket](/en/automation/crmscript/reference/CRMScript.NetServer.NSTicket.md)
- [NSTicketEntity](/en/automation/crmscript/reference/CRMScript.NetServer.NSTicketEntity.md)