> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketPriorityFlags

> Flags for the ticket priority

Flags for the ticket priority

## Syntax

```crmscript theme={null}
TicketPriorityFlags
```

## Fields

| Name          | Description                                                                              |
| ------------- | ---------------------------------------------------------------------------------------- |
| Unknown       | No flags set                                                                             |
| External      | The ticket priority will be avilable in the Customer Centre                              |
| Default       | This is the ticket priority that should default be set in the UI when creating a request |
| AlertSchedule | Escalate requests according to time frame                                                |


## Related topics

- [Enum values for TicketPriorityFlags](/en/database/tables/enums/ticketpriorityflags.md)
- [SuperOffice.WebApi.Data.TicketPriorityFlags](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityFlags.md)
- [ticket_priority table](/en/database/tables/ticket-priority.md)
- [Enum TicketPriorityStatus](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityStatus.md)
- [Enum values for TicketPriorityStatus](/en/database/tables/enums/ticketprioritystatus.md)
- [Enum TicketPriorityEscalateAction](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityEscalateAction.md)