> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketReadStatus

> Whether the owner has read the ticket or not (red, yellow, green)

Whether the owner has read the ticket or not (red, yellow, green)

## Syntax

```crmscript theme={null}
TicketReadStatus
```

## Fields

| Name    | Description                                             |
| ------- | ------------------------------------------------------- |
| Unknown | Unknown status                                          |
| Green   | The ticket has been read by the owner                   |
| Yellow  | The ticket has received new information since last read |
| Red     | The ticket is unread by the owner                       |


## Related topics

- [Enum values for TicketReadStatus](/en/database/tables/enums/ticketreadstatus.md)
- [SuperOffice.WebApi.Data.TicketReadStatus](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketReadStatus.md)
- [ticket table](/en/database/tables/ticket.md)
- [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md)
- [SuperOffice.WebApi.Agents.ITicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ITicketAgent.md)
- [SuperOffice.WebApi.Data.Ticket UpdateTicketsReadStatusRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.Ticket_UpdateTicketsReadStatusRequest.md)