> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# Password policy for the Customer Centre

> Global preferences for Customer centre password policy

Go to <i class="ph ph-gear" aria-hidden="true" /> **Preferences** in the navigator and select the tab **Global Preferences**. The section for **Customer Centre password policy** contains the following options:

* **Hide contact password in request management**: If checked, when displaying contacts, passwords are shown as dots.
* **Require complex password when customer password is set**: If checked, contacts' passwords must meet the minimum requirements set out below.
* **Minimum number of characters in password**: The smallest number of characters permitted in a password.
* **Minimum number of digits in password**: The smallest number of digits (0-9) permitted in a password.
* **Minimum number of lowercase letters in password**: The smallest number of lowercase letters permitted in a password.
* **Minimum number of uppercase letters in password**: The smallest number of uppercase letters permitted in a password.
* **Minimum number of special characters in password**: The smallest number of special characters permitted in a password. Special characters are non-numeric, non-alphabetic characters, such as asterisks and question marks.


## Related topics

- [Send Customer Centre Password Email](/en/api/reference/restful/agent/person_agent/send-customer-centre-password-email.md)
- [Get Customer Centre Password Reply Template](/en/api/reference/restful/agent/person_agent/get-customer-centre-password-reply-template.md)
- [Preferences](/en/admin/preferences/index.md)
- [Enforce a password policy](/en/online/identity/user/enforce-password-policy.md)
- [Customer center](/en/customer-center/learn/index.md)
- [Send passwords to contacts](/en/customer-center/learn/send-credentials.md)