> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# Reference

> Reference of elements available in the Screen Designer in Settings and maintenance.

## Company

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| [Address][20] | Address | Show in expanded mode |
| Business | Text | |
| [Category][18] | Text | |
| Code | Text | |
| Company name | Text | |
| Country | Text | |
| Department | Text | |
| Email | Text | |
| ERP | ERP | Has no options. Configured in **Settings and maintenance** > **ERP**. |
| Fax | Text | |
| [Interests][17] | Interests | Has no options |
| [Lead creation source][24] | Text | |
| Main contact | Text | |
| No mailings | Checkbox | |
| Note | Text box | |
| Number | Text | |
| Our contact | Text | |
| Our service contact | Text | |
| Phone | Text | |
| Priority | Text | |
| Registered date | Date | |
| Single interest | Checkbox | Select interest from list |
| Stop | Checkbox | |
| VAT No | Text | |
| Website | Text | |
| Custom fields | | Both user-defined and extra |

For details about the value of each field, see the [Contact database table][2].

**Default tabs:**

* Company
* More
* Interests
* Note

## Contact

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Academic title | Text | |
| [Address][20] | Address | Show in expanded mode |
| Birthdate | Text | |
| Business | Text | |
| Category | Text | |
| Chat | Text | |
| Company | Text | |
| Country | Text | |
| Direct phone | Text | |
| Email | Text | |
| ERP | ERP | Has no options. Configured in **Settings and maintenance** > **ERP**. |
| Fax | Text | |
| First name | Text | |
| Former employee | Checkbox | |
| [Interests][17] | Interests | Has no options |
| Internet phone | Text | |
| Last name | Text | |
| Middle name | Text | |
| Mobile | Text | |
| Mr/Ms | Text | |
| Note | Text box | |
| Number | Text | |
| Our contact | Text | |
| Our service contact | Text | |
| Position | Text | |
| Preferred language | Selection | |
| Private | Text | |
| Registered date | Date | |
| Service priority | Text | |
| Single interest | Checkbox | Select interest from list |
| Subscription | | |
| Title | Text | |
| Updated | Date | |
| Use as postal address | Checkbox | |
| Website | Text | |
| Custom fields | | Both user-defined and extra |

For details about the value of each field, see the [Person database table][3].

**Default tabs:**

* Contact
* Details
* More
* Interests
* Note

## Sale

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Company | Drop-down | |
| Competitor | Drop-down | |
| Contact | Drop-down | |
| Credited | Drop-down | |
| Description | Text box | Select number of rows. Has no label |
| Links | Links | Has no options |
| Number | Text | |
| Owner | Drop-down | |
| Probability | Text | Right-aligned percent |
| Profit | Number | Percent and amount |
| Project | Drop-down | |
| Registered date | Date | |
| Sale date | Date picker | |
| Sale type | Drop-down | |
| Sales | Text | |
| Source | Drop-down | |
| Stage | Drop-down | |
| Stage - workflow | Multiline text | Has no options |
| Total cost | Number | Right-aligned amount |
| Updated | Date | |
| Visible for | Text | |
| Custom fields | | Both user-defined and extra |

For details about the value of each field, see the [Sale database table][4].

**Default tabs:**

* Sale
* Details
* More
* Links
* Note

## Project

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Description | Text box | Select number of rows. Has no label |
| End date | Date picker | |
| ERP | ERP | Has no options. Configured in **Settings and maintenance** > **ERP**. |
| Image | Image | |
| Next milestone | | |
| Number | Text | |
| Project | Text | |
| Published | Checkbox | |
| Registered date | Date | |
| Responsible | Drop-down | |
| Status | Drop-down | |
| Type | Drop-down | |
| Updated | Date | |
| Website | Text | |
| Custom fields | | Both user-defined and extra |

For details about the value of each field, see the [Project database table][5].

**Default tabs:**

* Project
* More
* Note
* Image
* Links

## Request

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Access level | Drop-down | |
| Alert timeout | Text | |
| Author | Text | |
| Category | Drop-down | |
| Closed at | Date | |
| Company | Text | |
| Contact | Text | |
| Created | Date | |
| Created by | Text | |
| Deadline | Date | |
| First read by owner | Date | |
| First read by user | Date | |
| Has attachment | Checkbox | |
| ID | Text | |
| Internal status | Text | |
| Language | Text | |
| Last changed | Date | |
| Level | Text | |
| Number of messages | Number | |
| Number of replies | Number | |
| Origin | Text | |
| Owner | Drop-down | |
| Postponed to | Date | |
| Priority | Drop-down | |
| Project | Drop-down | |
| Read by contact | Date | |
| Read by owner | Date | |
| Real time externally | Time | |
| Real time internally | Time | |
| Real time in queue | Time | |
| Real time to close | Time | |
| Real time to reply | Time | |
| Replied at | Date | |
| [Request type][13] | Drop-down | |
| Sale | Drop-down | |
| Sentiment | Text | |
| Sentiment confidence | Text | |
| Status | Drop-down | |
| Tags | Drop-down | Has no options |
| Time spent | Time | |
| Time spent externally | Time | |
| Time spent in queue | Time | |
| Time to close | Time | |
| Time to reply | Time | |
| Title | Text | |
| Custom fields | | Both user-defined and extra |

For details about the value of each field, see the [Ticket database table][6].

**Default tabs:**

* Messages
* Details
* Change log

## Follow-up

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Alarm | Drop-down | |
| [Check availability][15] | Scheduling assistant | |
| Completed | Checkbox | |
| Duration | Number | Has no options |
| Links | Multiline text | Select number of rows. Has no label |
| Owner | Drop-down | |
| Priority | Drop-down | |
| Project | Drop-down | |
| Sale | Drop-down | |
| [Suggested time slots][15] | | Has no options |
| Title | Text | Placement locked. |
| Type | Drop-down | Placement locked |
| Video link | Text | Has no options |
| Visible for | Drop-down | Has no options |
| Custom fields | | Both user-defined and extra |

* Mandatory fields cannot be moved or removed. This applies to: title, type, time, company/contact, attendees, locations, and resources.

* The right column is hidden if no attendees.

For details about the value of each field, see the [Appointment database table][7].

**Default tabs:**

* Agenda
* Internal notes
* Links
* More

## Document

**Standard fields:**

| Field | Type | Comment |
| - | - | - |
| Language | Drop-down | Placement locked |
| Links | Links | Has no options |
| Date | Date picker | Placement locked |
| Visible for | Drop-down | Has no options |
| Edited by/Locked by | Text | Placement locked |
| Subject | Text | The title/heading |
| Document references | Links | Has no options |
| [Document template][22] | Drop-down | Placement locked |
| Company/Contact | Drop-down | Placement locked |
| Sale | Drop-down | |
| Project | Drop-down | |
| Our ref / Your ref | Text | |
| Tab-bar | | Placement locked |
| Document | | Placement locked |
| Completed | Checkbox | |

For details about the value of each field, see the [Document database table][23].

**Default tabs:**

* Details
* Links
* More

[2]: /en/database/tables/contact

[3]: /en/database/tables/person

[4]: /en/database/tables/sale

[5]: /en/database/tables/project

[6]: /en/database/tables/ticket

[7]: /en/database/tables/appointment

[13]: ../../../request/admin/type/index

[15]: ../../../diary/learn/invitation/add-attendee#availability

[17]: ../../../company/dev/index#interests

[18]: ../../../company/dev/index#categorylist

[20]: /en/api/localization/address/index

[22]: ../../../document/templates/learn/index

[23]: /en/database/tables/document

[24]: ../../../marketing/utm/learn/index


## Related topics

- [Working with fields](/en/customization/screen-designer/admin/working-with-fields.md)
- [Address formats](/en/api/localization/address/index.md)
- [Learn more about sales](/en/sale/dev/index.md)
- [Learn more about projects](/en/project/dev/index.md)
- [Learn more about requests](/en/request/dev/index.md)
- [Learn more about follow-ups](/en/diary/learn/follow-ups.md)
- [Learn more about documents](/en/document/learn/index.md)