> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketBaseStatus

> Lists the enum values for TicketBaseStatus.

## TicketBaseStatus Enum

The \'classic\' ticket status. I.e. active/closed/postponed/deleted

| Name              | Value | Description                                                                    |
| ----------------- | ----- | ------------------------------------------------------------------------------ |
| Unknown           | 0     | Unknown / uninitialized                                                        |
| Active            | 1     | Request is currently active                                                    |
| Closed            | 2     | Request has been closed                                                        |
| Postponed         | 3     | Request has been postponed                                                     |
| Deleted           | 4     | Request has been deleted                                                       |
| Merged            | 5     | Request has been merged with another request                                   |
| Spam              | 6     | Request has been marked as spam                                                |
| PostponedSpecific | 1001  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed1Hour    | 1002  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed2Hours   | 1003  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed3Hours   | 1004  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| Postponed4Hours   | 1005  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedDay      | 1006  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedWeek     | 1007  | Should only be used for UI, when saved to DB it will be converted to Postponed |
| PostponedMonth    | 1008  | Should only be used for UI, when saved to DB it will be converted to Postponed |

## Usage

* [ticket](../ticket).status - This table contains the tickets (requests) of the system. Its purpose should be evident.
* [ticket\_status](../ticket-status).status - This table user defined ticket status values.


## Related topics

- [Enum TicketBaseStatus](/en/automation/crmscript/reference/CRMScript.NetServer.TicketBaseStatus.md)
- [SuperOffice.WebApi.Data.TicketBaseStatus](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketBaseStatus.md)
- [Enum values for TicketPriorityStatus](/en/database/tables/enums/ticketprioritystatus.md)
- [Enum values for TicketReadStatus](/en/database/tables/enums/ticketreadstatus.md)
- [Enum values for TicketStatusTimeCounter](/en/database/tables/enums/ticketstatustimecounter.md)
- [Trigger](/en/automation/trigger/reference/CRMScript.Event.Trigger.md)