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# Enum values for TicketCategoryDelegateMethod

> Lists the enum values for TicketCategoryDelegateMethod.

## TicketCategoryDelegateMethod Enum

An integer indicating the delegation method for this category.

| Name     | Value | Description                                                                |
| -------- | ----- | -------------------------------------------------------------------------- |
| Unknown  | 0     | The delegate method is unknown, should normally not occure in the database |
| Even     | 1     | Delegate request even among the members of the category                    |
| Weighted | 2     | Use weights on each member of the category when delegating requests        |
| Unfair   | 3     | The user with the least active request will be delegated the request       |
| Not      | 4     | Do not delegate request. Instead set them as unassigned                    |

## Usage

* [ej\_category](../ej-category).delegate\_method - This table contains categories, in which tickets are categorized. The categories are organized in a hierarchial manner.


## Related topics

- [Enum TicketCategoryDelegateMethod](/en/automation/crmscript/reference/CRMScript.NetServer.TicketCategoryDelegateMethod.md)
- [SuperOffice.WebApi.Data.TicketCategoryDelegateMethod](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketCategoryDelegateMethod.md)
- [SuperOffice.WebApi.Data.TicketCategoryEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketCategoryEntity.md)
- [Enum values for TicketCategoryFlags](/en/database/tables/enums/ticketcategoryflags.md)
- [Enum values for TicketMessageCategory](/en/database/tables/enums/ticketmessagecategory.md)
- [NSTicketCategoryEntity](/en/automation/crmscript/reference/CRMScript.NetServer.NSTicketCategoryEntity.md)