> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketLogAction

> Lists the enum values for TicketLogAction.

## TicketLogAction Enum

An enum indicating what kind of log-entry this is.

| Name                                | Value | Description                                |
| ----------------------------------- | ----- | ------------------------------------------ |
| No\_Logging                         | 0     | No\_Logging                                |
| Ticket\_Unknown                     | 1     | Ticket\_Unknown action                     |
| Ticket\_CustomDescription           | 2     | Ticket\_CustomDescription action           |
| Ticket\_ImportTicketFromEmail       | 4     | Ticket\_ImportTicketFromEmail action       |
| Ticket\_ImportMailNewTicket         | 5     | Ticket\_ImportMailNewTicket action         |
| Ticket\_ImportMailExistingTicket    | 6     | Ticket\_ImportMailExistingTicket action    |
| Ticket\_AttachmentConnectedToTicket | 7     | Ticket\_AttachmentConnectedToTicket action |
| Ticket\_TicketActivated             | 8     | Ticket\_TicketActivated action             |
| Ticket\_TicketEscalated             | 9     | Ticket\_TicketEscalated action             |
| Ticket\_ConnectTwoTickets           | 10    | Ticket\_ConnectTwoTickets action           |
| Ticket\_MessageAddedToTicket        | 11    | Ticket\_MessageAddedToTicket action        |
| Ticket\_SendingSpmMessage           | 12    | Ticket\_SendingSpmMessage action           |
| Ticket\_SavedFromEjScript           | 13    | Ticket\_SavedFromEjScript action           |
| Ticket\_TicketEscalatedFromEjScript | 14    | Ticket\_TicketEscalatedFromEjScript action |
| Ticket\_SetValuesFromSoap           | 15    | Ticket\_SetValuesFromSoap action           |
| Ticket\_AddMessageFromSoap          | 16    | Ticket\_AddMessageFromSoap action          |
| Ticket\_NewTicketFromSoap           | 17    | Ticket\_NewTicketFromSoap action           |
| Ticket\_AddMessage                  | 18    | Ticket\_AddMessage action                  |
| Ticket\_NewTicket                   | 19    | Ticket\_NewTicket action                   |
| Ticket\_UserTakesOwnership          | 20    | Ticket\_UserTakesOwnership action          |
| Ticket\_ChangeStatus                | 21    | Ticket\_ChangeStatus action                |
| Ticket\_ChangeSecurityStatus        | 22    | Ticket\_ChangeSecurityStatus action        |
| Ticket\_QuickSetExtraDateTime       | 23    | Ticket\_QuickSetExtraDateTime action       |
| Ticket\_QuickSetExtraDate           | 24    | Ticket\_QuickSetExtraDate action           |
| Ticket\_QuickSetExtraTime           | 25    | Ticket\_QuickSetExtraTime action           |
| Ticket\_QuickSetExtraField          | 26    | Ticket\_QuickSetExtraField action          |
| Ticket\_SwapExtraField              | 27    | Ticket\_SwapExtraField action              |
| Ticket\_ReadByUser                  | 28    | Ticket\_ReadByUser action                  |
| Ticket\_BatchOperation              | 29    | Ticket\_BatchOperation action              |
| Ticket\_BatchMarkAsRead             | 30    | Ticket\_BatchMarkAsRead action             |
| Ticket\_BatchMarkAsUnread           | 31    | Ticket\_BatchMarkAsUnread action           |
| Ticket\_BatchCloseTicket            | 32    | Ticket\_BatchCloseTicket action            |
| Ticket\_EditTicket                  | 33    | Ticket\_EditTicket action                  |
| Ticket\_DeleteTicket                | 34    | Ticket\_DeleteTicket action                |
| Ticket\_JoinTickets                 | 35    | Ticket\_JoinTickets action                 |
| Ticket\_EditMessage                 | 36    | Ticket\_EditMessage action                 |
| Ticket\_CloseTicketAfterForward     | 37    | Ticket\_CloseTicketAfterForward action     |
| Ticket\_CloseAfterMassMessage       | 38    | Ticket\_CloseAfterMassMessage action       |
| Ticket\_CloseTicketFromSoap         | 39    | Ticket\_CloseTicketFromSoap action         |
| Ticket\_ReadTicketFromSoap          | 40    | Ticket\_ReadTicketFromSoap action          |
| Ticket\_UserDeletedOwneraction      | 41    | Ticket\_UserDeletedOwneraction action      |
| Ticket\_NewTicketFromSpecialForm    | 42    | Ticket\_NewTicketFromSpecialForm action    |
| Ticket\_TicketClosedByFAQ           | 43    | Ticket\_TicketClosedByFAQ action           |
| Ticket\_NewTicketFromCustomer       | 44    | Ticket\_NewTicketFromCustomer action       |
| Ticket\_AddMessageFromCustomer      | 45    | Ticket\_AddMessageFromCustomer action      |
| Ticket\_ReadByCustomer              | 46    | Ticket\_ReadByCustomer action              |
| Ticket\_SetRepliedAtByMassMessage   | 47    | Ticket\_SetRepliedAtByMassMessage action   |
| Ticket\_TicketActivatedByBounce     | 48    | Ticket\_TicketActivatedByBounce action     |
| Ticket\_AutoCategorized             | 49    | Ticket\_AutoCategorized action             |
| Message\_Unknown                    | 10001 | Message\_Unknown action                    |
| Message\_CustomDescription          | 10002 | Message\_CustomDescription action          |
| Message\_Continue                   | 10003 | Message\_Continue action                   |
| Message\_ImportTicketFromEmail      | 10004 | Message\_ImportTicketFromEmail action      |
| Message\_ImportMailAddMessage       | 10005 | Message\_ImportMailAddMessage action       |
| Message\_AddedDebugInfo             | 10006 | Message\_AddedDebugInfo action             |
| Message\_SendingReplyTemplate       | 10007 | Message\_SendingReplyTemplate action       |
| Message\_SendingSMS                 | 10008 | Message\_SendingSMS action                 |
| Message\_SendingSpmMessage          | 10009 | Message\_SendingSpmMessage action          |
| Message\_SavedFromEjScript          | 10010 | Message\_SavedFromEjScript action          |
| Message\_AddMessageFromSoap         | 10011 | Message\_AddMessageFromSoap action         |
| Message\_AddMessage                 | 10012 | Message\_AddMessage action                 |
| Message\_NewTicket                  | 10013 | Message\_NewTicket action                  |
| Message\_EditTicket                 | 10014 | Message\_EditTicket action                 |
| Message\_EditMessage                | 10015 | Message\_EditMessage action                |
| Message\_ForwardMessage             | 10016 | Message\_ForwardMessage action             |
| Message\_AddMassMessage             | 10017 | Message\_AddMassMessage action             |
| Message\_NewMessageFromSpecialForm  | 10018 | Message\_NewMessageFromSpecialForm action  |
| Message\_TicketNotifyFAQ            | 10019 | Message\_TicketNotifyFAQ action            |
| Message\_NewTicketFromCustomer      | 10020 | Message\_NewTicketFromCustomer action      |
| Message\_AddMessageFromCustomer     | 10021 | Message\_AddMessageFromCustomer action     |
| Message\_BounceMessage              | 10022 | Message\_BounceMessage action              |
| Message\_OutboxMessage              | 10023 | Message\_OutboxMessage action              |
| Message\_EditMessageFromSoap        | 10024 | Message\_EditMessageFromSoap action        |
| Message\_InlineImagesConverted      | 10025 | Message\_InlineImagesConverted action      |
| Message\_DeleteMessage              | 10026 | Message\_DeleteMessage action              |
| Ticket\_Relation                    | 20001 | Ticket\_Relation action                    |

## Usage

* [ticket\_log\_action](../ticket-log-action).log\_action - This table contains actions for the tickets.


## Related topics

- [Enum TicketLogAction](/en/automation/crmscript/reference/CRMScript.NetServer.TicketLogAction.md)
- [Logs](/en/automation/crmscript/howto/request/request-logs.md)
- [ticket_log_action table](/en/database/tables/ticket-log-action.md)
- [ticket_log_change table](/en/database/tables/ticket-log-change.md)
- [ticket_log table](/en/database/tables/ticket-log.md)
- [ticket table](/en/database/tables/ticket.md)