> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketOrigin

> Lists the enum values for TicketOrigin.

## TicketOrigin Enum

What is the origin of this ticket

| Name           | Value | Description                                         |
| -------------- | ----- | --------------------------------------------------- |
| Unknown        | 0     | We just have no idea. Maybe it was too long ago     |
| Email          | 1     | Email communiqué                                    |
| SMS            | 2     | SMS                                                 |
| Fax            | 3     | Telefacsimile                                       |
| Phone          | 4     | Phone call to human operator                        |
| Facebook       | 5     | Facebook wall                                       |
| Twitter        | 6     | Tweet tweet                                         |
| Internal       | 7     | Internal, by human operator                         |
| CustomerCentre | 8     | Direct by customer through CustomerCentre web pages |
| EMarketing     | 9     | Auto-generated from Emarketing link                 |
| AutoGenerated  | 10    | Automatic processes in CS                           |
| Chat           | 11    | Chat                                                |
| Form           | 12    | Form submission                                     |
| API            | 13    | API                                                 |
| Flow           | 14    | Flow                                                |

## Usage

* [ticket](../ticket).origin - This table contains the tickets (requests) of the system. Its purpose should be evident.


## Related topics

- [Enum TicketOrigin](/en/automation/crmscript/reference/CRMScript.NetServer.TicketOrigin.md)
- [SuperOffice.WebApi.Data.TicketOrigin](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketOrigin.md)
- [Enum values for TicketBaseStatus](/en/database/tables/enums/ticketbasestatus.md)
- [Enum values for TicketCategoryFlags](/en/database/tables/enums/ticketcategoryflags.md)
- [Enum values for TicketLogAction](/en/database/tables/enums/ticketlogaction.md)
- [Enum values for TicketMessageCategory](/en/database/tables/enums/ticketmessagecategory.md)