> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketPriorityFlags

> Lists the enum values for TicketPriorityFlags.

## TicketPriorityFlags Enum

A bitmask of flags.

| Name          | Value | Description                                                                              |
| ------------- | ----- | ---------------------------------------------------------------------------------------- |
| Unknown       | 0     | No flags set                                                                             |
| External      | 1     | The ticket priority will be avilable in the Customer Centre                              |
| Default       | 2     | This is the ticket priority that should default be set in the UI when creating a request |
| AlertSchedule | 4     | Escalate requests according to time frame                                                |

## Usage

* [ticket\_priority](../ticket-priority).flags - This table contains the ticket priorities.


## Related topics

- [Enum TicketPriorityFlags](/en/automation/crmscript/reference/CRMScript.NetServer.TicketPriorityFlags.md)
- [SuperOffice.WebApi.Data.TicketPriorityFlags](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityFlags.md)
- [Enum values for TicketPriorityStatus](/en/database/tables/enums/ticketprioritystatus.md)
- [Enum values for TicketPriorityEscalateEvent](/en/database/tables/enums/ticketpriorityescalateevent.md)
- [Enum values for TicketCategoryFlags](/en/database/tables/enums/ticketcategoryflags.md)
- [SuperOffice.WebApi.Data.TicketPriorityEntity](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketPriorityEntity.md)