> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketReadStatus

> Lists the enum values for TicketReadStatus.

## TicketReadStatus Enum

Whether the owner has read the ticket or not (red, yellow, green).

| Name    | Value | Description                                             |
| ------- | ----- | ------------------------------------------------------- |
| Unknown | 0     | Unknown status                                          |
| Green   | 1     | The ticket has been read by the owner                   |
| Yellow  | 2     | The ticket has received new information since last read |
| Red     | 3     | The ticket is unread by the owner                       |

## Usage

* [ticket](../ticket).read\_status - This table contains the tickets (requests) of the system. Its purpose should be evident.


## Related topics

- [Enum TicketReadStatus](/en/automation/crmscript/reference/CRMScript.NetServer.TicketReadStatus.md)
- [SuperOffice.WebApi.Data.TicketReadStatus](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketReadStatus.md)
- [SuperOffice.WebApi.Agents.TicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.TicketAgent.md)
- [SuperOffice.WebApi.Agents.ITicketAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.ITicketAgent.md)
- [Enum values for TicketBaseStatus](/en/database/tables/enums/ticketbasestatus.md)
- [Enum values for TicketPriorityStatus](/en/database/tables/enums/ticketprioritystatus.md)