> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum values for TicketStatusTimeCounter

> Lists the enum values for TicketStatusTimeCounter.

## TicketStatusTimeCounter Enum

Which field in ticket we count time spent on (queue, internal, external)

| Name       | Value | Description                               |
| ---------- | ----- | ----------------------------------------- |
| None       | 0     | Not counted                               |
| Internally | 1     | Time is counted in the \_internally field |
| Externally | 2     | Time is counted in the \_externally field |
| Queue      | 3     | Time is counted in the \_queue field      |

## Usage

* [ticket\_status](../ticket-status).time\_counter - This table user defined ticket status values.


## Related topics

- [Enum TicketStatusTimeCounter](/en/automation/crmscript/reference/CRMScript.NetServer.TicketStatusTimeCounter.md)
- [SuperOffice.WebApi.Data.TicketStatusTimeCounter](/en/api/reference/webapi/SuperOffice.WebApi.Data.TicketStatusTimeCounter.md)
- [Enum values for TicketBaseStatus](/en/database/tables/enums/ticketbasestatus.md)
- [Enum values for TicketPriorityStatus](/en/database/tables/enums/ticketprioritystatus.md)
- [Enum values for TicketReadStatus](/en/database/tables/enums/ticketreadstatus.md)
- [ticketstatustimecounter](/en/api/mdo-providers/reference/ticketstatustimecounter.md)
