> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# mention table

> A colleague tagged with @ in a request comment

## mention Table (501)

A colleague tagged with @ in a request comment

## Fields

| Name | Description | Type | Nullable |
| - | - | - | :-: |
| mention\_id | Primary key | PK | No |
| message\_id | The request comment (ej\_message) the mention was made in | FK [ej\_message](./ej-message.mdx) | No |
| mentioned\_associate\_id | The colleague who was tagged | FK [associate](./associate.mdx) | No |
| is\_read | Whether the mentioned colleague has seen this mention | Bool | No |
| snippet | Short snippet of the mentioned text, for display without loading the full message | String(100) | No |
| registered | Registered when | UtcDateTime | No |
| registered\_associate\_id | Registered by whom | FK [associate](./associate.mdx) | No |
| updated | Last updated when | UtcDateTime | No |
| updated\_associate\_id | Last updated by whom | FK [associate](./associate.mdx) | No |
| updatedCount | Number of updates made to this record | UShort | No |

<img src="https://mintcdn.com/superofficeas/Dw5XPCLyM5gXJ22I/media/loc/en/database/tables/mention.png?fit=max&auto=format&n=Dw5XPCLyM5gXJ22I&q=85&s=dedc986e7ae779e636216cdc87e3c7c7" alt="mention table relationship diagram" width="645" height="59" data-path="media/loc/en/database/tables/mention.png" />

## Indexes

| Fields | Types | Description |
| - | - | - |
| message\_id, mentioned\_associate\_id | FK, FK | Unique |
| mentioned\_associate\_id, is\_read | FK, Bool | Index |

## Relationships

| Table | Description |
| - | - |
| [associate](./associate) | Employees, resources and other users - except for External persons |
| [ej\_message](./ej-message) | This table contains the messages listed under tickets. |

## Replication Flags

* None

## Security Flags

* No access control via user's Role.


## Related topics

- [Agent API changes in 12.5](/release-notes/12/api/changes-webapi-12.5.2909.md)
- [Get My Mentions](/en/api/reference/restful/agent/mention_agent/get-my-mentions.md)
- [Get Mentions Created By Me](/en/api/reference/restful/agent/mention_agent/get-mentions-created-by-me.md)
- [Delete Mentions](/en/api/reference/restful/agent/mention_agent/delete-mentions.md)
- [Mark Mentions As Read](/en/api/reference/restful/agent/mention_agent/mark-mentions-as-read.md)
- [Update Mention Snippets](/en/api/reference/restful/agent/mention_agent/update-mention-snippets.md)