Check exceptions from your app's API calls
SuperOffice logs application behavior to Application Insights. In the Developer Portal, you can monitor and analyze your application's failed requests to our APIs and exceptions thrown.
- Exceptions originate in the SuperOffice file set.
- Failed inbound requests are requests from your app to a SuperOffice API endpoint.
- Failed outbound requests are requests from SuperOffice to an ERP sync or a mirroring endpoint.
At a glance
The app page shows application failures for one specific application.
In the Developer Portal, go to your app page.
To see the list of all apps:
- Select Apps from the top menu, or
- Go to your partner overview page.
Select an environment and a time range.
Explore the Exceptions and Failed Inbound Requests tabs.
Exceptions are grouped by ID and the count shows how many times each exception occurred within the selected time frame.
To explore the details:
Click to select an exception from the list.
Select one of the samples to access the full end-to-end transaction details.
Failed requests from app to API
Requests are grouped by operation and the count shows how many times each operation failed within the selected time frame.
Explore the details as described above.
Improve app health
Leverage our best practices for online app development to both boost your application's stability and availability.
During development, following the statistics in SOD day-by-day can provide valuable insight into the impact of your improvements.
If you are stuck and need assistance, contact us and include the operation ID from the transaction.