Phone Call

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Calls are follow-ups with a default duration of 15 minutes. The default start time is the current time and the date is today's date. You can set up a call follow-up if, for example, you want to enter an outgoing phone call.

Tip

You can change the default duration to something other than 15 minutes. Select icon Personal settings > Preferences > Default values > Duration of a new phone call and enter the required value.

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No matter where you are in SuperOffice CRM, you can create a new phone call by selecting New > Phone Call on the top bar.

Phone calls can be displayed in the following places in SuperOffice CRM:

  • The Activities section tab in the Company screen
  • The Activities section tab in the Contact screen
  • The Activities section tab in the Sale screen
  • The Activities section tab in the Project screen
  • The Activities section tab in the Diary screen
  • On the Day/Week/Month/View tabs in the Diary screen.
  • In these side panel views: Day, Month, Next day and Week.

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