Create a template document
To make sure everyone in your company uses the same documents, you can create and add your own document templates for different file types. Use the template variables available to personalize and automate the input of customer information to your documents.
You create a template as a document in an application which is linked to SuperOffice CRM, for example, a word-processing program. If you create the template in Word, you must save it as a normal document (with the file type DOC or DOCX), and not as a template (with the file type DOT or DOTX).
You can also create templates in HTML format, and use the SuperOffice HTML editor to edit the template.
Tip
To add new templates, you can easily copy an existing document template file and edit this to fit your needs.
Steps
- Start the required application.
- Create a new document.
- Insert the template variables you want to use in the template, for example, variables for name, address and telephone number.
- Save the template document somewhere where you can find it easily again.
After you define a template and save it in the template folder, an administrator must link the template to SuperOffice CRM to create documents from it.
Add merge field to quote template
Fields on quote line that are not enabled will have blank values for their tags – even if you add data to the database manually. To use all tags, go to the quote settings in Settings and maintenance and enable all fields.
To insert fields into your template, you can use one of the following methods:
Method 1: Use the Field dialog
Place the cursor where you want to insert the field.
Click Insert > Quick Parts > Field.
In the Field names list, type "merge" to highlight MergeField.
In Field properties, type your field name(without «»):
Click OK and the variable will be inserted in your document:
Method 2: Copy and paste existing fields (quickest)
Copy an existing field from the template. Ensure you copy the entire field, including the «» brackets.
Paste the field into your template where needed.
Right-click the pasted field and select Edit fields.
In the Field name box under Field properties, enter or paste the new field name (without «»).
Click OK.
Calculations
You can perform calculations with the merge fields.
Net price per unit
To show the price per unit after discounts, you can add a merge field like this:
{= {MERGEFIELD line/totalPrice} / {MERGEFIELD line/quantity}}
Steps:
Press Ctrl + F9 to add a new merge field. You will see two curly brackets { }.
Inside the brackets:
- Add "= " and press Ctrl + F9 again.
- Add "MERGEFIELD line/totalPrice" in a new set of brackets.
- Type "/" and then press Ctrl + F9.
- Add "MERGEFIELD line/quantity" in the last set of brackets.
Now you should have a field that looks like this: {= {MERGEFIELD line/totalPrice} / {MERGEFIELD line/quantity}}