> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# Variables for requests

> Variables for requests

| Variable | Description |
| - | - |
| tiid | Current ticket ID |
| miid | Current ticket message ID (in web panel URL only, from v.10.2.5) |


## Related topics

- [Reply template variables (Service)](/en/knowledge-base/learn/reply-templates/template-variables.md)
- [Edit signatures](/en/learn/getting-started/edit-email-signature.md)
- [Variables](/en/automation/crmscript/fundamentals/variables.md)
- [Template variables](/en/document/templates/learn/template-variables.md)
- [Variables for sales](/en/document/templates/variables/for-sales.md)
- [Variables for selections](/en/document/templates/variables/for-selections.md)