> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create task

> Learn how to create a task in SuperOffice CRM based on an email message

You can quickly create a follow-up task (todo) based on an email message in the SuperOffice inbox. The new task is automatically linked to the sender, and you can also connect it to a project, sale, or other context.

## Steps

1. Select a message in the inbox.

2. Click the **Archive** button (<i class="ph ph-archive" aria-hidden="true" />) and choose **Create task**.

3. If the sender is unknown, the **Add contact to SuperOffice** dialog opens.

   * Start typing to search for an existing company or contact.
   * Or, click **Create new company and contact** to register them.
   * To skip adding the sender, click **Do not add**.

4. The [Follow-up dialog][3] opens with fields prefilled based on the email. Update the information as needed.

   * **Company** and **Contact** are automatically suggested.
   * Link the task to a **Sale** or **Project** if applicable.
   * Choose a **Type**, set the **Date** and **Time**, and enter a **Description**.

   ![Follow-up dialog with email content inserted as agenda -screenshot][img1]

5. Click **Save** to create the task.

[3]: ../../../diary/learn/create-follow-up#fields

[img1]: /media/loc/en/email/inbox-create-task.png


## Related topics

- [Archive emails and attachments](/en/email/inbox/learn/archive.md)
- [Create request](/en/email/inbox/learn/create-request.md)
- [About follow-ups](/en/diary/learn/follow-ups.md)