> ## Documentation Index > Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt > Use this file to discover all available pages before exploring further. # Workflow stages > Workflow stages In a new installation, the workflow contains two default stages: **Unpublished** and **Published**. It is possible to add additional stages between these two. For example, you can set up a workflow where an FAQ entry is sent to be proof-read, so that someone checks the entry and then publishes it, or sends it unpublished back for editing. ## Create new stage 1. Go to in the top bar and select **Knowledge base** > **FAQ**. 2. Click the **Workflow** button. This takes you to the **View workflow** screen. 3. Click the **New stage** button. This takes you to the **New stage** screen. 4. Enter a descriptive name for the stage in the **Name** field. 5. In the **Place new stage between** list, select where in the process you want to insert the new stage. 6. Click **OK**. This takes you to the **Edit stage** screen. 7. In the **Select user** list at the bottom of the screen, select the name of a user who is to have access to this stage in the workflow. 8. Select which access level the user should have. You can choose from the following options: * **Can move**: The user is permitted to change the workflow stage for entries (publish or cancel publishing). * **Can edit**: The user is permitted to edit FAQ entries. * **Full access**: The user has all rights in relation to the workflow. 9. Click **+** to add the user to the list under **User access**. 10. Repeat steps 7-9 to add more users. 11. Click **OK**. The stage is created and now available when you publish FAQ entries. ## Edit stage You can both change the name of a stage and alter which users are to have access to it. 1. Go to in the top bar and select **Knowledge base** > **FAQ**. 2. Click the **Workflow** button. 3. Click the name of the stage. This takes you to the **Edit stage** screen. 4. Edit the name as required. 5. Change which users are to have access to the stage: * To add users, follow the procedure above. * To remove users, select the user(s) in question, click and select **Remove access for selected users**. 6. Click **OK**. The changes are saved. ## Delete stage 1. Go to in the top bar and select **Knowledge base** > **FAQ**. 2. Click the **Workflow** button (