> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow content

> Flow content

Flow content is emails (and forms) used in a flow.

It does not matter if you prepare the content first, or after designing the flow. Also, whether separate users work with content and flow configuration - or if the same user prepares it all - is up to you.

## Steps

To view the prepared content for a specific flow:

1. Go to **Marketing** > **Flows**.
2. Double-click to select a flow.
3. Select the **Flow contents** tab.

![Contents of Welcome email flow -screenshot][img1]

## Create new content

### Create email - as a flow editor

1. On the **Flow contents** tab, in the lower-left corner, enter a name for the new email and click **Create**. This opens the Mailing wizard at the **Template** step.

   ![Flow contents - create new email -screenshot][img3]

2. Choose a template and and click **Next**.

   ![Flow contents - choose template -screenshot][img4]

3. Compose the email (as you would a classic mailing).

   ![Flow contents - compose -screenshot][img5]

   * [Add content][3], [Edit a paragraph][4]
   * [Insert customer-specific information][5]
   * [Insert tracking link][6]
   * [Add subscription links][8] to be GDPR compliant
   * [Add images to the message][2]

   <Note>
     If you want to act based on link clicks (for example, as a trigger, split, or wait condition), the link must be tracked.
   </Note>

4. Close the email step and click **Save**.

### Create email - as a flow administrator

1. Open the Flow editor and go to the email step.

   ![Flow step - create new email -screenshot][img6]

2. Choose a template and compose the email as described above (starting on step 2).

<Note>
  You cannot click **Edit** (<i class="ph ph-pencil-simple" aria-hidden="true" />) if the flow is running. If you do not wish to pause the flow while you prepare more content, you can create and prepare a new piece of content from the **Flow contents** tab.
</Note>

### Create form

Go to **Marketing** > **Forms**. For details, see [Create form][1].

## Add flow content to email step

1. Open the Flow editor.
2. Click to select the email step where you wish to add content.
3. Choose **Select existing email for this step**. Click to select a prepared email.
4. Optionally, click <i class="ph ph-dots-three-circle-vertical" aria-label="Task button" /> and select **Edit** in the email preview to update the content.
5. Close the email step and click **Save**.

![Send email step with content, subject, and attachment -screenshot][img2]

## Edit prepared content

<Note>
  You cannot edit flow content that is included in a step without pausing the flow.
</Note>

**As a flow editor:**

1. On the **Flow contents** tab, click <i class="ph ph-list" aria-label="Task menu" /> on the email you wish to update and select **Edit**.

**As a flow administrator:**

1. Open the Flow editor and go to the email step.
2. In the email preview:
   * Click <i class="ph ph-dots-three-circle-vertical" aria-label="Task menu" /> and select **Edit** to modify the content.
   * Click <i class="ph ph-dots-three-circle-vertical" aria-label="Task menu" /> and select **Rename** to change the email's name.
   * Click the red X to delete the email (so you can replace it with a different one).

[1]: ../../forms/learn/create

[2]: ../../editor/learn/insert-images-in-message

[3]: ../../editor/learn/add-content

[4]: ../../editor/learn/edit-paragraph

[5]: ../../editor/learn/add-merge-tag

[6]: ../../editor/learn/add-tracked-link-to-msg

[8]: ../../editor/learn/add-unsubscribe-link

[img1]: /media/loc/en/marketing/view-flow-contents.png

[img2]: /media/loc/en/marketing/send-email-welcome-with-attachment.png

[img3]: /media/loc/en/marketing/create-new-email-in-flow.png

[img4]: /media/loc/en/marketing/choose-flow-email-template.png

[img5]: /media/loc/en/marketing/flow-email-content-compose.png

[img6]: /media/loc/en/marketing/flow-send-email-new.png


## Related topics

- [Update flow](/en/marketing/flows/learn/update.md)
- [EmailFlowContent](/en/api/archive-providers/reference/emailflowcontent.md)
- [Create Email Flow Content](/en/api/reference/restful/agent/workflow_agent/create-email-flow-content.md)
- [Connect Email Flow Content](/en/api/reference/restful/agent/workflow_agent/connect-email-flow-content.md)
- [Copy Email Flow Content](/en/api/reference/restful/agent/workflow_agent/copy-email-flow-content.md)
- [Marketing automation - flows](/en/marketing/flows/learn/index.md)