> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Look at recipient list after the mailing

> Work with the recipient list after the mailing

After your mailing is sent, it is always exciting to see how well your mailing performed. It is also a great opportunity to check and improve the quality of the information registered in your database. The number of [bounced emails][3], especially, is a key indicator.

After the mailing is sent, SuperOffice Marketing collects data about the status of each sent email. In the **Recipients** tab, you can view the status for each recipient of the mailing. You can also filter the list and export the results to selections and projects for further processing.

![You can see the status of the mailing in the Status field -screenshot][img4]

## Steps

1. Click the mailing in the **Mailings** tab.

2. In the **View mailing** screen, click the **Recipients** tab.

   The list shows the 100 first recipients. Click <i class="ph ph-arrow-right" aria-label="Arrow right" /> to show the next 100.

3. [Filter the list](#filters) by using the checkboxes at the bottom of the list.

   By default all filters are active to show all recipients. Uncheck a filter checkbox to deactivate the filter. Several filters can be combined.

4. Use the checkboxes in the left column to select all or specific recipients.

5. Click the **Actions** menu button. Here you have the following options:
   * Export the selected recipients to an Excel, HTML, or text file.
   * [Add the selected recipients to a new or existing selection or project](#add-recipients).
   * Resend the mailing to the selected recipients.

6. Click **Close** to close the **View mailing** screen.

If the status is **Ready to send**, you do not have to do anything. SuperOffice will send your mailing to the recipients. The status change to **Sent** after this is done.

## Filters

* **Sent**: Activate this filter to show all recipients the mailing was sent to.

* **Bounced**: Activate this filter to show all recipients for whom the [mailing was returned undelivered][3]. This may be due to email address errors, spam filters, Internet problems or inboxes being full.

* **Read by recipient**: Activate this filter to show all recipients who opened/read the mailing.

* **Ready to send**: Activate this filter to show all recipients to whom the mailing has not been sent yet.

* **Blocked**: Activate this filter to show the following recipients:

  * Recipient who have not given their consent to being contacted
  * Duplicate recipients
  * [Recipients without a subscription][5]

**Recipient complained**: Activate this filter to show recipients who [reported the mailing as spam/junk mail][4].

If the status is **Ready to send**, you do not have to do anything. SuperOffice will send your mailing to the recipients. The status will be changed to **Sent** after this is done.

<h2 id="add-recipients">
  Add recipients to selections or projects
</h2>

Using the **Action** button you can add recipients and clickers to a selection or project.

<Note>
  Only contacts already registered in the SuperOffice database will be added to the selection or project. A contact icon (<i class="ph ph-user-circle" aria-hidden="true" />) in the **Type** column indicates that a contact is registered in the SuperOffice database. Recipients imported from external lists will typically not be registered.
</Note>

### Add clickers to a new selection or project

1. Select the relevant contacts in the list.
2. Click the **Action** button.
3. Click **Add to existing selection** or **Add to existing project**.
4. Start writing the name of the selection or project to search.
5. Click the selection or project in the list.
6. Click **OK**.

### Add clickers to an existing selection or project

1. Select the relevant contacts in the list.
2. Click the **Action** menu button.
3. Click **Add to new selection** or **Add to new project**.
4. Write the name of the new selection or project.
5. Click **OK**.

[3]: ./manage-bounces

[4]: ./spam-complaints

[5]: ./manage-email-subscriptions

[img4]: /media/loc/en/marketing/recipients-tab-status.png


## Related topics

- [Work with tracked links after the mailing](/en/marketing/tracked-links/learn/explore-clicks.md)