> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accept and decline invitations

> How to accept and decline invitations in SuperOffice Mobile CRM.

New invitations appear in two places:

* The **Invitations** tab on the **Notifications** screen. Tap the bell (<i class="ph ph-bell" aria-hidden="true" />) to open notifications.
* The **Diary** screen under **Upcoming**, **Day**, **Week**, and **Month** tabs.

|                       Status icon                       | Description                                                                               |
| :-----------------------------------------------------: | ----------------------------------------------------------------------------------------- |
| <i class="ph ph-question" aria-label="Question mark" /> | **Not opened:** A question mark is shown next to new invitations.                         |
|         <i class="ph ph-eye" aria-label="Eye" />        | **Seen but not responded to:** An eye icon appears if you have viewed it but not replied. |

<Tip>
  Not sure if you are available? Tap the time in the invitation header to look at your schedule for that day.
</Tip>

## Respond to invitations

You can **accept** or **decline** a follow-up directly from either the **Notifications** screen or the **Diary** screen.

![Diary - Accept or decline invitation -app-screen][img1]

### From Notifications

* **Swipe left** on the invitation.
  * Tap <i class="ph ph-check" aria-label="Checkmark" /> to **Accept** or <i class="ph ph-x" aria-label="Red X" /> to **Decline**.

* Alternatively, **tap** the follow-up to open it, and select **Accept** or **Decline**.

### From Diary

* In the **Day**, **Week**, or **Month** tabs:
  * **Tap** the follow-up to open it and select **Accept** or **Decline**.

* In the **Upcoming** tab:
  * **Swipe left** on the invitation and tap <i class="ph ph-check" aria-label="Checkmark" /> or <i class="ph ph-x" aria-label="Red X" />.

## Provide a reason for declining

When declining a follow-up, you can:

* **Search for a predefined reason**.
* Or, **write a custom reason** to explain your decision

## Change your response

If you change your mind after accepting:

1. Locate the follow-up in the **Diary** (on your device).
2. Tap the **Task** button (<i class="ph ph-dots-three-circle-vertical" aria-label="Task menu" />).
3. Select **Decline**.

If you change your mind after declining:

1. Sign in to SuperOffice CRM in a browser.
2. Click the bell (<i class="ph ph-bell" aria-hidden="true" />) on the top bar to open the **Notifications** panel.
3. To see declined meetings that you might now be able to attend, choose **Show invitations I have declined** at the bottom of the panel.
4. Select **Accept**.

## Handle cancellations

If you are the **owner** of the follow-up, you are notified if someone **declines**.

For **recurring follow-ups**: You can quickly confirm the cancellation by **swiping left** and tapping <i class="ph ph-check" aria-label="Checkmark" />.

[img1]: /media/loc/en/mobile/meeting-invitation.png


## Related topics

- [About invitations](/en/diary/learn/invitation/index.md)