First time use/log in

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Environment: online
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Version: 10
• 2 minutes to read
 • 2 minutes to read

The Mobile CRM app is available for all users of SuperOffice CRM 9 or higher. It is distributed via the respective operating system's app store channels.

Download and install the app

  1. Access Apple AppStore or Google Play depending on your device.

    Mobile CRM download -app-screen

    You can also open a web browser on your device, go to online.SuperOffice.com/mobile, and click install to choose your device type.

  2. Download and install the SuperOffice Mobile CRM app.

  3. Start the SuperOffice Mobile CRM app.

    Mobile CRM: login -app-screen

  4. Log in using your username and password.

    Mobile CRM: log in -app-screen

    For SuperOffice Online, the sign-in service determines how you get access to SuperOffice and who manages your credentials.

Log out

  1. Tap the Task icon at the bottom left and select Log out.
  2. Select Yes to confirm.

Mobile CRM: Log out from Task menu -app-screen

How to reset a login

If you want to connect a different SuperOffice CRM solution to your Mobile CRM app, you must reset the login before you can choose another tenant.

  1. Log out as described above.
  2. Tap the Task icon again and select Reset login.
  3. Enter your email address and provide authentication.
  4. Choose one of the SuperOffice tenants associated with that email address. You will be redirected to the Mobile CRM start page.

Mobile CRM: Reset login from Task menu -app-screen Mobile CRM: Select tenant -app-screen

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