> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cookies overview

> Cookies overview

Overview of cookies used in SuperOffice CRM.

## Cloud environment

Cookies specific to SuperOffice Online deployment.

| Cookie name     | Type   | Usage        | Description                                                                                   |
| --------------- | ------ | ------------ | --------------------------------------------------------------------------------------------- |
| OnlineLogin     | string | Online login | Session handling in login page load balancer                                                  |
| SOOnline        | string | Online login | Session state for Online login                                                                |
| SoAuth.Xsrf     | string | Online login | Anti-forgery token for Online login                                                           |
| SoContextHints  | string | Online login | Online login                                                                                  |
| SoOnlineAuth    | string | Online login | Online login - login session                                                                  |
| SoRT\_custXXXXX | string | Online login | Online login                                                                                  |
| SoRT\_global    | string | Online login | Online login                                                                                  |
| ai\_session     | string | Online env.  | Application Insights monitoring of the system - anonymized data for monitoring Online systems |
| ai\_user        | string | Online env.  | Application Insights monitoring of the system - anonymized data for monitoring Online systems |

## Sales and Marketing

| Cookie name               | Type    | Usage | Description                                               |
| ------------------------- | ------- | ----- | --------------------------------------------------------- |
| ASP.NET\_SessionId        | string  | CRM   | Used to identify the user's session on the server         |
| FirstDayOfWeek            | number  | CRM   | Used to set Sunday or Monday as the first day of the week |
| SoWtt                     | string  | CRM   | CRM Client Signal R session                               |
| XSRF-TOKEN                | string  | CRM   | Prevent cross-site request forgery                        |
| SoCrmCurrentUserUICulture | string  | CRM   | Used to store selected language for the client            |
| SoCrm75SR1FirstUse        | boolean | CRM   | Used to indicate first-time use of the client             |

## Service

| Cookie name                         | Type    | Usage                            | Description                                           |
| ----------------------------------- | ------- | -------------------------------- | ----------------------------------------------------- |
| SoCrmCurrentUserCulture             | string  | Service                          | Number and date format selected in GUI                |
| SuperOffice\_Service\_menuCollapsed | boolean | Service                          | Used to control if Navigator menu should be collapsed |
| ckCsrfToken                         | string  | Service                          | Used by CKEditor for CSRF protection                  |
| crmUrl                              | url     | Service                          | Storing URL to CRM client                             |
| key                                 | string  | Service                          | Authentication                                        |
| loginId                             | number  | Service                          | Authentication                                        |
| logoutUrl                           | url     | Service                          | URL for redirect when logging out                     |
| userId                              | number  | Service                          | Authentication                                        |
| sessionId                           | number  | Chat                             | Storing ongoing chat session with customer            |
| sessionKey                          | string  | Chat                             | Storing ongoing chat session with customer            |
| custSessionKey                      | string  | Customer Centre, Chat\*, Forms\* | Authentication                                        |
| customerLang                        | string  | Customer Centre                  | Which language to show pages in                       |
| debug.debugSessionId                | number  | Service                          | Used for debugging option in Service                  |
| debug.stageScripts                  | boolean | Service                          | Used for debugging option in Service                  |
| debug.breakpoint                    | string  | Service                          | Used for debugging option in Service                  |
| debug.traceScripts                  | boolean | Service                          | Used for debugging option in Service                  |
| debug.sleep                         | boolean | Service                          | Used for debugging option in Service                  |
| debug.noexpire                      | boolean | Service                          | Used for debugging option in Service                  |
| debug.layout                        | boolean | Service                          | Used for debugging option in Service                  |
| debug.socket                        | boolean | Service                          | Used for debugging option in Service                  |
| debug.db                            | boolean | Service                          | Used for debugging option in Service                  |
| debug.searchEngine                  | boolean | Service                          | Used for debugging option in Service                  |
| debug.dbTimeAll                     | boolean | Service                          | Used for debugging option in Service                  |
| debug.slowdb                        | boolean | Service                          | Used for debugging option in Service                  |
| debug.NetServer                     | boolean | Service                          | Used for debugging option in Service                  |
| debug.performance                   | boolean | Service                          | Used for debugging option in Service                  |
| debug.ext                           | boolean | Service                          | Used for debugging option in Service                  |
| debug.smtp                          | boolean | Service                          | Used for debugging option in Service                  |
| debug.rest                          | boolean | Service                          | Used for debugging option in Service                  |
| debug.forceImmediateFileLogging     | boolean | Service                          | Used for debugging option in Service                  |
| debug.dumpCgi                       | boolean | Service                          | Used for debugging option in Service                  |
| debug.dumpCgiToScreen               | boolean | Service                          | Used for debugging option in Service                  |
| debug.resize                        | boolean | Service                          | Used for debugging option in Service                  |
| debug.ejscript                      | boolean | Service                          | Used for debugging option in Service                  |
| debug.unlockPackages                | boolean | Service                          | Used for debugging option in Service                  |
| debug\_seconds                      | number  | Service                          | Used for debugging option in Service                  |
| slowdb\_seconds                     | number  | Service                          | Used for debugging option in Service                  |
| debug.debugId                       | number  | Service                          | Used for debugging option in Service                  |
| debug.stackTraceFilter              | number  | Service                          | Used for debugging option in Service                  |
| debug.logHttpRequest                | boolean | Service                          | Used for debugging option in Service                  |
| debug.disableCombinedJavascripts    | boolean | Service                          | Used for debugging option in Service                  |
| debug.disableCombinedCss            | boolean | Service                          | Used for debugging option in Service                  |
| debug.bustJavascriptAndCssCache     | boolean | Service                          | Used for debugging option in Service                  |
| debug.disableNotifications          | boolean | Service                          | Used for debugging option in Service                  |
| debug.printExceptions               | boolean | Service                          | Used for debugging option in Service                  |

\* when embedded in the Customer Centre

<Note>
  Onsite deployments use the same Service, Sales and Marketing cookies.
</Note>


## Related topics

- [Overview](/en/api/nuget/index.md)
- [Technical overview](/integrations/webtools/technical-overview.md)
- [License technical overview](/en/admin/license/dev/index.md)
- [SuperOffice API Overview](/en/api/overview/index.md)
- [SuperOffice.WebApi.Agents.PreferenceAgent](/en/api/reference/webapi/SuperOffice.WebApi.Agents.PreferenceAgent.md)
