> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailgun sub-processor information (part of our DPA)

> Mailgun sub-processor information

Revised in May, 2022

| Field                                                                                 | Value                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Entity Company Name                                                                   | **Mailgun Technologies Inc.** 535 Mission St. San Francisco, CA94105                                                                                                                                                                                                                                                                                              |
| Company website                                                                       | [www.mailgun.com][1]                                                                                                                                                                                                                                                                                                                                              |
| Entity Country                                                                        | US                                                                                                                                                                                                                                                                                                                                                                |
| Processing Country                                                                    | Frankfurt, Germany in EU                                                                                                                                                                                                                                                                                                                                          |
| Entity Type and description of Service                                                | Email service provider. Mailgun is A sending mass emails generated from SuperOffice CRM and B receiving and sending replies related to service-tickets in SuperOffice Service. Emails are stored by Mailgun for max. 72 hours for resending purposes.<br />Individual emails sent from the customer's own email service (exchange, Gmail) is not sent to Mailgun. |
| The Personal Data to be Processed concerns the following categories of Data Subjects: | Email recipients in e-marketing campaigns and customer service tickets.                                                                                                                                                                                                                                                                                           |
| Categories of Personal Data                                                           | Email address and free text content of emails.                                                                                                                                                                                                                                                                                                                    |
| Sensitive Personal Data (if relevant)                                                 | None                                                                                                                                                                                                                                                                                                                                                              |
| Personal Data will be subject to the following Processing activities.                 | None                                                                                                                                                                                                                                                                                                                                                              |
| Additional information regarding Privacy and Security Governance.                     | Certified under the EU-U.S. Privacy Shield Framework, and the U.S. - Swiss Safe Harbor Framework.                                                                                                                                                                                                                                                                 |

[1]: http://www.mailgun.com/


## Related topics

- [Reasons to customize Mailgun](/en/online/mail-services/mailgun/reasons-to-customize.md)
- [Mailgun](/en/online/mail-services/mailgun/index.md)
- [Standard apps for SuperOffice Online](/en/developer-portal/standard-app/index.md)
- [How to change DKIM from the US to the EU](/en/online/mail-services/mailgun/dkim/change-us-to-eu.md)
- [Mailgun - amount and speed](/en/online/mail-services/mailgun/amount-speed.md)
- [Business requirements](/en/developer-portal/standard-app/requirements/business.md)