Debug Win client

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Environment: onsite
• 2 minutes to read
 • 2 minutes to read

Add the following parameters to SuperOffice.ini

[Error]
EnableDebug=1
EnableOleDBLog=0
EnableReporterLog=1
Truncate=0
Logpath=c:\SO_arc\data\SOError.log

  • Most parameters are either on = 1 or off = 0.

  • EnableOleDBLog supports log levels 1-5. Use it to troubleshoot anything using the OleDBProvider, such as reports.

  • Logpath: make sure the path is accessible for the client you want to make the log file for. For debugging, it is most useful if this location is used only for the client with problems, so a local folder where the user has a write-permission is ideal.

See the SuperOffice.ini reference for details.

Caution

If you enable the comprehensive error logging function, you must remember to disable it (set EnableDebug=0) afterward. Otherwise, the hard disk will fill up.

Get debug info from NetServer

Because the Windows client uses both old components and NetServer, you need to enable debug in SuperOffice.config in addition to SuperOffice.ini for support to be able to trace what happens.

The LogFolder is set to %Localappdata%\SuperOffice by default, but you may change this to the same location as the Logfolder in SuperOffice.ini.

When you use SuperOffice Win, the Scaffolding option is not in the SuperOffice.config file at all.

If asked for even more extended logging, you may turn this on by adding:

<add key="EnableScaffolding" value="true" />