> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# NetServer CustomerService element

> NetServer configuration values for accessing Customer Service

Configuration values for accessing Customer Service

| Name              | Description                                                                                                                                                        |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| CsCgiUrl          | Base path for CustomerService as accessed from a browser when accessed from the internet and public URLs. Like customer center or links in mailings (Online only). |
| CsCgiUrlDirect    | Base path for CustomerService as accessed from NetServer (Back-channel) (Online only).                                                                             |
| CsCgiUrlInternal  | Base path for CustomerService as used by an internal employee working with service (Front-channel from associate) (Online only).                                   |
| CsDomain          | The Active Directory Domain this user belongs to.                                                                                                                  |
| CsPassword        | The password.                                                                                                                                                      |
| CsUserName        | The username to impersonate.                                                                                                                                       |
| ImpersonateCsUser | Impersonate a specific (Windows Domain) user when using Customer Service API.                                                                                      |

See the [NetServer Core reference][1] for details about handling this programmatically.

[1]: https://github.com/SuperOfficeDocs/superoffice-docs/blob/main/docs/en/api/reference/netserver/core/SuperOffice.Configuration.ConfigFile.CustomerService.yml


## Related topics

- [NetServer Infrastructure element](/en/onsite/web-config/infrastructure.md)
- [NetServer Services element](/en/onsite/web-config/services.md)
- [NetServer Scripting element](/en/onsite/web-config/scripting.md)
- [SuperOffice.WebApi.Data.CustomerService TestSmtpServerRequest](/en/api/reference/webapi/SuperOffice.WebApi.Data.CustomerService_TestSmtpServerRequest.md)
- [NetServer Diagnostics element](/en/onsite/web-config/diagnostics.md)
- [NetServer WebServices element](/en/onsite/web-config/webservices.md)