> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# NetServer CustomerService element

> NetServer configuration values for accessing Customer Service

Configuration values for accessing Customer Service

| Name | Description |
| - | - |
| CsCgiUrl | Base path for CustomerService as accessed from a browser when accessed from the internet and public URLs. Like customer center or links in mailings (Online only). |
| CsCgiUrlDirect | Base path for CustomerService as accessed from NetServer (Back-channel) (Online only). |
| CsCgiUrlInternal | Base path for CustomerService as used by an internal employee working with service (Front-channel from associate) (Online only). |
| CsDomain | The Active Directory Domain this user belongs to. |
| CsPassword | The password. |
| CsUserName | The username to impersonate. |
| ImpersonateCsUser | Impersonate a specific (Windows Domain) user when using Customer Service API. |

See the [NetServer Core reference][1] for details about handling this programmatically.

[1]: https://github.com/SuperOfficeDocs/superoffice-docs/blob/main/docs/en/api/reference/netserver/core/SuperOffice.Configuration.ConfigFile.CustomerService.yml


## Related topics

- [NetServer Infrastructure element](/en/onsite/web-config/infrastructure.md)
- [NetServer Services element](/en/onsite/web-config/services.md)
- [NetServer Scripting element](/en/onsite/web-config/scripting.md)
- [NetServer Diagnostics element](/en/onsite/web-config/diagnostics.md)
- [NetServer WebServices element](/en/onsite/web-config/webservices.md)
- [NetServer BatchService element](/en/onsite/web-config/batchservice.md)