> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute.

# Different settings for Service

> System settings

In this section, you can configure the settings for Service to tailor it to your organization's needs. Which options are displayed and what you can do depend on the rights assigned in your user profile. Rights are assigned under **Users**.

## What would you like to find out more about?

* [Request types][9]
* [Relation rules][17]
* [Roles][12]
* [Users][13]
* [Availability status][7]
* [Categories][4]
* [Priorities][5]
* [Request status][6]
* [Email][22]
* [System templates][8]
* [Global preferences for Service][11]
* [Customer languages][10]
* [Customer centre configuration and source files][21]
* [Chat][23]
* [System design][15]
* [Profile][16] - changes here will show only in the old Service module

[4]: /en/request/admin/category/index

[5]: /en/request/admin/priority/index

[6]: /en/request/admin/status/index

[8]: /en/request/admin/system-templates

[9]: /en/request/admin/type/index

[7]: /en/request/learn/index#available

[10]: /en/localization/learn/customer-languages

[11]: /en/admin/preferences/service-settings

[12]: /en/admin/user-management/role/index

[13]: /en/admin/user-management/index

[15]: /en/ui/blogic/learn/index

[16]: /en/ui/blogic/learn/profiles/index

[21]: /en/customer-center/learn/index

[22]: /en/email/admin/mailbox/index

[23]: /en/chat/admin/index

[17]: /en/request/admin/relation-rules


## Related topics

- [Change a preference](/en/learn/getting-started/preferences.md)
- [What's new in SuperOffice 12](/release-notes/12/index.md)
- [Overview](/en/admin/getting-started.md)
- [Create your first application and connect to SuperOffice web services](/en/developer-portal/getting-started/quickstart.md)
- [SAINT in Settings and maintenance](/en/saint/admin/index.md)
- [Preferences](/en/admin/preferences/index.md)