> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Select FAQ

> Select FAQ

This element is used to select an entry from the FAQ database.

## Configuration

| Setting     | Description              |
| :---------- | :----------------------- |
| accessLevel | The minimum access level |

### Access levels

* 1: private entries
* 2: internal entries
* 3: public authenticated entries (default)
* 4: public not authenticated entries

When you set a specific access level, all FAQ entries on that level and higher will be returned.

## Functions

### getValue()

Returns the ID of the FAQ entry.


## Related topics

- [Publish FAQ entries](/en/knowledge-base/learn/faq/publish.md)
- [Work with FAQ entries](/en/knowledge-base/learn/faq/index.md)
- [Create FAQ entries](/en/knowledge-base/learn/faq/create.md)
- [Edit or delete FAQ](/en/knowledge-base/learn/faq/edit.md)
- [Get Faq For Customer](/en/api/reference/restful/agent/customerservice_agent/get-faq-for-customer.md)
- [Workflow stages](/en/knowledge-base/learn/faq/workflow.md)
- [Work with reply templates](/en/knowledge-base/learn/reply-templates/index.md)