> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Select priority

> Select priority

This element is used to select ticket priority.

## Configuration

| Setting      | Description                                             |
| :----------- | :------------------------------------------------------ |
| addAutomatic | Adds the *automatic* option                             |
| addNone      | Adds the *none* option                                  |
| addNoValue   | Adds an empty option                                    |
| externalOnly | Whether to display only externally available priorities |
| notEmpty     | Whether an empty choice is OK                           |

## Functions

### setValue(String id)

Sets the priority with the given ID.

### getValue()

Returns the priority with the given ID.


## Related topics

- [Request priorities](/en/request/admin/priority/index.md)
- [Priority](/en/automation/crmscript/reference/CRMScript.Native.Priority.md)
- [priority](/en/api/mdo-providers/reference/priority.md)
- [Create request priority](/en/request/admin/priority/create.md)
- [Delete request priority](/en/request/admin/priority/delete.md)
- [Escalation levels](/en/request/admin/priority/escalation-levels.md)
- [Get Priority](/en/api/reference/restful/agent/list_agent/get-priority.md)