> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Select ticket status

> Select ticket status

This element adds **radio buttons** with all statuses. It also adds a calendar field to pick the date and time for postponed requests.

## Configuration

| Setting           | Description                                                                                       |
| :---------------- | :------------------------------------------------------------------------------------------------ |
| default           | The default status to be selected                                                                 |
| valueId           | Whether to use entry ID as ticket ID                                                              |
| ticketId          | The ticket ID to get status from                                                                  |
| filterIds         |                                                                                                   |
| addDeleted        | Adds the *deleted* status to the listing                                                          |
| defaultAddMessage | Whether the default status for adding messages for this user is used                              |
| category          | Whether to set the  default status to the one for new ticket for this user for the given category |

## Functions

### getFieldValue(String field)

| Field    | Description         |
| :------- | :------------------ |
| activate | The activation date |
| status   | The status          |

### setValue(String value)

### setFieldValue(String action, Map values)

| Action | Map keys             | Description         |
| :----- | :------------------- | :------------------ |
| set    | activate<br />status | Sets various values |

### toString()

### toInteger()

### toDate()


## Related topics

- [Global Change Ticket Status](/en/api/reference/restful/agent/list_agent/global-change-ticket-status.md)
- [Set Ticket Status Sort Order](/en/api/reference/restful/agent/list_agent/set-ticket-status-sort-order.md)
- [Update Tickets Read Status](/en/api/reference/restful/agent/ticket_agent/update-tickets-read-status.md)
- [ticket_status table](/en/database/tables/ticket-status.md)
- [Ticket table](/en/api/bulk-operations/bulk-update/reference/ticket-table.md)
- [TicketSelection](/en/api/archive-providers/reference/ticketselection.md)
- [TicketDynamicSelection](/en/api/archive-providers/reference/ticketdynamicselection.md)