> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Archiving emails on companies/contacts

> Learn how to archive emails on companies and contacts in SuperOffice CRM using Mail Link.

It is possible to archive an email (including any attachments) in your mail client inbox on a company/contact in SuperOffice CRM. This is a convenient way of storing information you receive via email together with other company/contact information in SuperOffice CRM.

![In Outlook select the Archive Email button and if email address are stored in SuperOffice CRM, the field company and contact are automatically added -screenshot][img1]

## Steps

1. Select the email(s) you would like to archive.

2. Click the **Archive email** button on the toolbar, and **Archive email** from the dropdown. If you select more than one email, the procedure below is repeated for each email.

3. If the [sender of the email is not listed in SuperOffice][1], a warning will appear at the top of the dialog for archiving email: "This sender's email address is not recognized. Click here to update SuperOffice with this email address".

4. In the **Subject** field, the email subject is automatically inserted. Edit it to change how it appears in the **Activities** section tab.

5. In the **Company** field (mandatory), start typing to search for a company and select from the matches.

6. In the **Contact** field, select a contact from the company, or start typing to search.

7. Optionally, select a **Project** and/or **Sale** to link the email to.

8. In the **Type** dropdown, select a document type.

9. In the **Visible for** field, click the arrow next to the field. A list is displayed allowing you to choose if the document should be visible to all users, private (visible only to the user defined as owner) or visible to all users in the user group that the owner belongs to.

   <Note>
     The **Visible for** field is only available if this right is assigned to you in Settings and maintenance.
   </Note>

10. Check the **Remove from inbox** box to remove the email from the inbox and move it to the **Deleted items** folder after it is successfully archived.

11. Check the **Include attachments** box to archive the email including attachments. Uncheck to save without attachments.

12. Click **OK**. The selected email(s) and any attachments are archived to SuperOffice CRM as new documents. You can then double-click any of these documents in the **Activities** section tab to open the email in your mail client.

## Related content

* [Archive emails as activities][2]
* [Archive attachments][3]
* [Archive emails as requests][4]

[1]: ./manage-senders

[2]: ./archive-as-activity

[3]: ./archive-attachment

[4]: ./archive-as-request

[img1]: /media/loc/en/integrations/mail-link/email-maillink-archive-email.png


## Related topics

- [SuperOffice CRM options dialog](/integrations/mail-link/settings.md)
- [Archive email to SuperOffice](/integrations/mail-link/archive.md)
- [Manage senders](/integrations/mail-link/manage-senders.md)
- [Create activity from email](/integrations/mail-link/archive-as-activity.md)
- [Archive email messages](/en/email/inbox/learn/archive.md)
- [Send email to multiple recipients](/en/search-options/selection/learn/howto/send-email.md)