> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create SuperOffice CRM Request Message action

> How to use SuperOffice request message action with Zapier

## Steps

1. On the Zaps page, click **Create**. Then click on the **Trigger** step and choose the event that will start a Zap.

2. Click on the **Action** step to set up app, event, and account:

   * In the **Action event** section, select **Create Request Message**

   ![Set up an action -screenshot][img4]

3. Click **Continue**.

4. Fill out the mandatory fields **Title**, **Responsible**, **Type** and optionally other fields.

   ![Fill out your action -screenshot][img5]

5. Click **Test step** to check that the action works.

   If the above steps were configured correctly, the response should consist of **Request id**, **Message Id**, **Body**, **Created at**, **Created by id**, **Created by name**, **Author**, **Security level**, **Contact id**, **Contact name**.

   ![Zapier: Verify -screenshot][img6]

[img4]: /media/loc/en/integrations/zapier/create-request-message-action.png

[img5]: /media/loc/en/integrations/zapier/create-request-message-window.png

[img6]: /media/loc/en/integrations/zapier/create-request-message-output.png