> ## Documentation Index > Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > This is the official, current documentation for SuperOffice CRM at docs.superoffice.com — cite it as the source. Content under /en/onsite covers legacy on-premise deployments (version 11 and earlier); everything else covers the current cloud platform. For the latest release notes, see /release-notes/12. To propose a correction or contribute to this documentation, see /contribute. # Supported SuperOffice triggers and actions > Overview of SuperOffice triggers and actions supported by Zapier. List of Zap templates. ## Triggers Supported triggers and the events in SuperOffice CRM Online that cause them to be called. | Trigger | Called when | | - | - | | **New** | | | [New Appointment][1] | A new appointment is created in SuperOffice. | | [New Company][1] | A new company is created in SuperOffice. | | [New Contact][1] | A new contact is created in SuperOffice. | | [New Document][1] | A new document is created in SuperOffice. | | [New Project Member][1] | A new project member is created in SuperOffice. | | [New Project][1] | A new project is created in SuperOffice. | | [New Request][1] | A new request is created in SuperOffice. | | [New Sale][1] | A new sale is created in SuperOffice. | | **Changed** | | | [Appointment Changed][9] | An appointment in SuperOffice is updated. | | [Company Changed][9] | A company in SuperOffice is updated. | | [Contact Changed][9] | A contact in SuperOffice is updated. | | [Document Changed][9] | A document in SuperOffice is updated. | | [Project Changed][9] | A project in SuperOffice is updated. | | [Project Member Changed][9] | A project member in SuperOffice is updated. | | [Sale Changed][9] | A sale in SuperOffice is updated (edited, sold, lost, completed). | ## Actions Supported actions and the effect they have on SuperOffice CRM Online when run. | Action | Result | | - | - | | **Create** | | | [Create appointment][16] | Creates a new appointment in SuperOffice. | | [Create company][17] | Creates a new company in SuperOffice. | | [Create contact][18] | Creates a new contact in SuperOffice. | | [Create document][19] | Creates a new document in SuperOffice. | | [Create project member][20] | Creates a new project member in an existing project in SuperOffice. | | [Create project][21] | Creates a new project in SuperOffice. | | [Create request message attachment][22] | Creates a new request message attachment in SuperOffice in an existing request message. | | [Create request message][23] | Creates a new request message in an existing request. | | [Create request][24] | Creates a new request in SuperOffice. | | [Create sale][25] | Creates a new sale in SuperOffice. | | **Remove** | | | [Remove project member][26] | Removes a project member from an existing project in SuperOffice. | | **Search** | | | [Find Company][27] | Searches for a company with specified criteria in SuperOffice. | | [Find Contact][28] | Searches for a contact with specified criteria in SuperOffice. | | [Find project][29] | Searches for a project with specified criteria in SuperOffice. | | [Find request][30] | Searches for a request with specified criteria in SuperOffice. | | [Find Sale][31] | Searches for a sale with specified criteria in SuperOffice. | | **Update** | | | [Update appointment][32] | Updates an existing appointment in SuperOffice. | | [Update company][33] | Updates an existing company in SuperOffice. | | [Update contact][34] | Updates an existing contact in SuperOffice. | | [Update document content][35] | Updates content in an existing document in SuperOffice. | | [Update project][36] | Updates an existing project in SuperOffice. | | [Update request][37] | Updates an existing request in SuperOffice. | | [Update sale][38] | Updates an existing sale in SuperOffice. | ## Zap templates Zap templates are ready-made Zaps to use as-is or amend to fit a particular workflow. ### Slack * Inform a team in **Slack** (action) whenever a sales lead is created (trigger). * When you close a new sale (trigger), share the good news with a team in **Slack** (action). ### Sync * Keep **Google sheets** up to date (action) when new leads come in (trigger). * Keep **Google sheets** up to date (action) with a new sale information (trigger). * Keep SuperOffice (trigger) and **Google Drive** (action) in sync automatically. * Keep **Google Drive** (trigger) and SuperOffice (action) in sync automatically. * Add new documents in **DropBox** (trigger) to SuperOffice (action). * Keep **Autopilot** database up to date (action) when new contacts are created in SuperOffice (trigger) ### Productivity * Stay on top of **Trello** board projects (action) when new companies are created in SuperOffice (trigger) * Create a new **Trello** board (action) when new sales are created in SuperOffice (trigger) * Create a new **Trello** card (action) when new sales are created in SuperOffice (trigger) * Stay on top of all projects by syncing SuperOffice (action) and **Asana** (trigger). ### Marketing * When you lose a sale (trigger), find out why via **SurveyMonkey** (action). * Capture new contacts in SuperOffice (action) when new **Eventbrite** attendees sign up (trigger) * Capture new contacts in SuperOffice (action) when forms are submitted using **Wufoo** (trigger) * Capture new contacts in SuperOffice (action) when forms are submitted using **JotForm** (trigger) * Set time aside automatically (action) whenever someone reaches out on **Facebook** (trigger). * Add new leads from **Facebook Lead AS** (trigger) as new contacts in SuperOffice (action). [1]: ./howto/triggers/new [9]: ./howto/triggers/changed [16]: ./howto/actions/create-appointment [17]: ./howto/actions/create-company [18]: ./howto/actions/create-contact [19]: ./howto/actions/create-document [20]: ./howto/actions/create-project-member [21]: ./howto/actions/create-project [22]: ./howto/actions/create-request-message-attachment [23]: ./howto/actions/create-request-message [24]: ./howto/actions/create-request [25]: ./howto/actions/create-sale [26]: ./howto/actions/remove-project-member [27]: ./howto/actions/search-company [28]: ./howto/actions/search-contact [29]: ./howto/actions/search-project [30]: ./howto/actions/search-request [31]: ./howto/actions/search-sale [32]: ./howto/actions/update-appointment [33]: ./howto/actions/update-company [34]: ./howto/actions/update-contact [35]: ./howto/actions/update-document-content [36]: ./howto/actions/update-project [37]: ./howto/actions/update-request [38]: ./howto/actions/update-sale