> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Engagement Platform 10.0.5 update

> Customer Engagement Platform improvements in the SuperOffice 10.0.5 update, adding customer ratings for chats.

## Chat - Rating on a chat from the customer

After the customer has chatted with one of the agents, they might have a feeling of good or bad experience and help of their issue. When you enable rating you can give your customers the possibility to set 1-5 rating of their chat.

![Chat - Rating on a chat from the customer -screenshot][img1]

This rating is shown on the chat display, and you can also see the rating on the chat report. It all can help you to give a better experience for your customer.

[img1]: /media/loc/en/release-notes/10.0/rate-chat.png