> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings and maintenance 10.3.2 update

> Release notes. What's new in SuperOffice Settings and maintenance 10.3.2

## Requests - Add and customize request types

With multiple [request types][1], you can streamline your work based on customer needs.

[Add a request type][2] and select an **icon** to differentiate the types, the **available statuses**, the **default status**, and other settings. The added types will appear as the first field in the preview pane and at top of the **properties sidebar** of the (new) Requests screen.

![Settings and maintenance - Requests - Add Invoice request as Request types -screenshot][img4]

## Screen designer - Assign layouts to Request types or User group

To optimize the workflow for users handling requests, it is crucial to tailor the request layout effectively. This is particularly valuable when dealing with diverse request types, such as regular problem-solving requests and invoice requests.

You can choose to [assign request layouts][4] based on request type instead of user group (in the Screen designer's **Used by** field).

First select assignment method (user group or request type). If you choose **User group**, the different layouts for requests will be dedicated to the user group the assigned user belongs to. Choosing **Request types** allows you to align layouts with your designated request types (each user sees different screens depending on the type).

![Settings and maintenance - Screen designer Requests - Select Assign layout -screenshot][img1]

Then select the specific groups or types.

![Settings and maintenance - Screen designer Requests - Assign layout to Request types -screenshot][img3]

In this example, a request type for **Invoice request** is added, and in this layout it is important to add the **Invoice number** to be shown in the **Properties sidebar** of the request ([a field is added][2] for invoice on the request table in **System design**).

![Settings and maintenance - Screen designer Requests - Add Invoice as field -screenshot][img2]

**Learn more about:**

* [Extrafields][3]
* [Configurable screens][4]
* [How to create request types][2]

[1]: ../../../en/request/admin/type/index

[2]: ../../../en/request/admin/type/create

[3]: ../../../en/custom-objects/learn/extra-field

[4]: ../../../en/customization/screen-designer/admin/assign-layout

[img1]: /media/loc/en/ui/admin-screendesigner-request-select.png

[img2]: /media/loc/en/ui/admin-screendesigner-request-types-invoice.png

[img3]: /media/loc/en/ui/admin-screendesigner-request-types.png

[img4]: /media/loc/en/request/add-request-type-status-priority.png