> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings and maintenance 10.5.2 update

> Release notes. What's new in SuperOffice Settings and maintenance 10.5.2

<h2 id="split-request">
  CRMScript - Trigger to split request
</h2>

When you **split a request**, you might wish to add an internal comment on **both tickets** with information about Source/new request. This is to make it easy for users to find the information from the different requests. All you have to do is to set up a CRMScript using the trigger for **Split Request** to create this internal comment.

![Admin CRMScript - Trigger with split request -screenshot][img1]

<h2 id="close-request">
  CRMScript - Close Request tab
</h2>

For instance, consider those **spam** emails you wish to get rid of with **one** single click from the **Task** button. With **CRMScript**, you can create an automated workflow that will do a lot of stuff behind the scene, where one of the events is to **close the Request tab**.

Read more about [Task menu - Mark request as spam][1] in Docs.

[1]: ../../../en/automation/crmscript/tutorials/closing-request-tabs-in-triggers

[img1]: /media/loc/en/admin/admin-crmscript-split-request.png