> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superoffice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# End of life - Lotus Notes Link

> This is a formal announcement of end of life for our SuperOffice Lotus Notes Link.

This is a formal announcement of **End of Life** for our SuperOffice Lotus Notes Link. This feature has been available for Onsite customers only. We will end our support effectively from **01.01.2024**.

## What is Lotus Notes Link?

SuperOffice Mail Link is a plug-in that links the Lotus Notes mail client with SuperOffice CRM and/or SuperOffice Service. This means that among other things, you can:

* Archive emails and attachments to SuperOffice CRM.
* Archive an email as a document or a task in SuperOffice CRM.
* Archive an email as a request in SuperOffice Service.
* Search for the sender of an email.
* Set functions for default archiving.
* Use SuperOffice templates or predefined email body templates when creating emails.
* Update the information about companies and contacts in SuperOffice CRM based on emails you receive.

## What does this mean for you as a customer?

You are recommended to switch to [SuperOffice Inbox][1]. The inbox in SuperOffice CRM is based on a separate email client, which gives you access to your email via the Internet, without requiring you to have an email program installed locally on your PC or MAC.

## Reasons for announcing End of Life

* The Lotus Notes mail client is no longer a commonly used mail client in today's market and thus rarely any of our customers are using it.

* It is based on old and outdated technology that receives very few updates from its developer.

* Security issues due to legacy libraries used in the software create a high business risk.

[1]: /en/email/inbox/learn/index


## Related topics

- [End-of-life notifications](/release-notes/eol/index.md)
- [End of life - Pagebuilder customization](/release-notes/eol/pagebuilder.md)
- [End of life - Reporter Studio and reports](/release-notes/eol/reports.md)
- [End of life - Microsoft 365 Document Integration (Sharepoint v1.0)](/release-notes/eol/sharepoint-app.md)
- [End of life - SuperOffice Service CompactMode](/release-notes/eol/service-compact-mode.md)
- [System requirements for SuperOffice CRM Online](/en/online/system-requirements.md)