How to use System User Client

The WebAPI client library supports the System User flow. The client makes it very easy to call the online PartnerSystemUserService endpoint, validate the JWT and return the claims it contains. The JWT contains a lot of information, however, it’s usually just the Ticket credential that is interesting. Therefore, SuperOffice.WebApi simplifies calling the service, validating the response, and then returning the ticket in a single method call.

Do not ask for a System User Ticket every single time you invoke an Agent method! This is a performance penalty. Take advantage of the 6-hour window and only ask for a new Ticket when absolutely necessary!

SystemUserClient

Use the SystemUserClient class, located in the SuperOffice.WebApi.IdentityModel namespace. The constructor accepts a SystemUserInfo instance and contains all of the information required to submit a request to the partnersystemuserservice.svc endpoint.

SystemUserInfo properties

Property	Description
Environment	The online environment (SOD, Stage, Production).
ContextIdentifier	The tenant, or customer, identity.
ClientSecret	The application secret, a.k.a. client_secret.
PrivateKey	The applications RSAXML private certificate value.
SystemUserToken	The SystemUser token, issued during app approval.

Generate and send request

Given the required information, the SystemUserClient can generate and send a request to the service, then receive and validate the response.

var sysUserClient = new SystemUserClient(systemUserInfo);
var sysUserJwt = await sysUserClient.GetSystemUserJwtAsync();
var sysUserTkt = await sysUserClient.GetSystemUserTicketAsync();

The GetSystemUserJwtAsync only returns the JWT, wrapped in a SystemUserResult. It does not validate or extract any claims. The GetSystemUserTicketAsync, validates the returned JWT, populates the SystemUserClient.ClaimsIdentity property, and returns the SOTicket credential.

JWT validation

GetSystemUserTicketAsync is what consumers will use 99.9 percent of the time, but if there is a desire to skip the convenience, there are two alternatives for performing JWT validation. Alternative 1: Use the ValidateSystemUserResult method, and get back a TokenValidationResult. This method also populates the SystemUserClient.ClaimsIdentity property. This method is used by GetSystemUserTicketAsync.

var tokenValidationResult = await sysUserClientValidateSystemUserResultAsync(systemUserResult);

Alternative 2: Manually perform validation and extract claims, the SystemUserClient uses the JwtTokenHandler, located in the SuperOffice.WebApi.IdentityModel namespace.

var handler = new SystemUserTokenHandler(
    new System.Net.Http.HttpClient(), // HttpClient instance.
    OnlineEnvironment.SOD             // target online environment (SOD, Stage, or Production)
    );

var tokenValidationResult = await handler.ValidateAsync(sysUserJwt.Token);

The SystemUserTokenHandler.ValidateAsync method returns a TokenValidationResult, a Microsoft datatype located in the Microsoft.IdentityModel.JsonWebTokens namespace, in the Microsoft.IdentityModel.JsonWebTokens assembly.

​SystemUserClient

​SystemUserInfo properties

​Generate and send request

​JWT validation

SystemUserClient

SystemUserInfo properties

Generate and send request

JWT validation