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We have had multiple requests from customers to sort the list values of a customer service extra field alphabetically. Since Customer Service doesn’t have the same udlist system as sales, this is a bit more work to do by hand, so why not automate it? We have developed a small script that automatically sorts all list option values alphabetically:
Example usage:
Use the flush cache option in rms.fcgi?action=debug if you don’t see the changes reflected in CS.
Hope this is useful for others!