Plan an outgoing call - SuperOffice

The type is 5 for outgoing calls (same as incoming). However, to control the direction, you need to use the Task MDO list table.

List available task types

SearchEngine se;
se.addFields("Task", "Task_id,name");
printLine(se.executeTextTable());

Add call to the todo list

DateTime deadline;
deadline.addDay(2);

NSAppointmentAgent appointmentAgent;
NSAppointmentEntity newCall = appointmentAgent.CreateDefaultAppointmentEntityByTypeAndAssociate(5, 1);

newCall.SetDescription("Call to book rental car");
newCall.SetAssignmentStatus(11);
newCall.SetEndDate(deadline);

NSTaskListItem task;
task.SetTaskListItemId(3);
newCall.SetTask(task);

newCall = appointmentAgent.SaveAppointmentEntity(newCall);

Update when you do make the call

Parameters to UpdateAppointment():

appointment_id
start time
end time
status
type
owner (associate_id)

DateTime start;
DateTime end;
NSAppointmentAgent appointmentAgent;
appointmentAgent.UpdateAppointment(88, start, end.addMin(20), 0, 0, 5);

Related topics

Activity monitors (SAINT)Authenticate Outgoing What's new in version 12.1.1412.0 What's new in version 12.2.2072.0 What's new in version 12.3.2195.0 outgoing_message table

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